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»Forums Index »Product Support »IQFeed 3rd Party Software Support »Unable to download history to Tradestation 2000
Author Topic: Unable to download history to Tradestation 2000 (3 messages, Page 1 of 1)

maxpi
-Interested User-
Posts: 1
Joined: May 16, 2006


Posted: May 16, 2006 09:28 AM          Msg. 1 of 3
I have Tradestation 2000 and have been using hyperserver for realtime data from DTNIQ and the history plug in for backfill, both from Hypertrader.com. I had little problem with that setup until Friday when it became impossible to download history. I can get the realtime data but no history. I am wondering if anybody else has the same problem? I have disabled all firewall protection, reinstalled the entire Tradestation and history plug in software, etc., nothing changes.

DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1754
Joined: May 3, 2004

DTN IQFeed/DTN.IQ/DTN NxCore


Posted: May 16, 2006 09:35 AM          Msg. 2 of 3
We haven't changed anything on our side Maxpi. I saw your post on ET and at first it sounded like you made some changes on your machine, but then tried a backup and couldn't get it going either. History is pulled from different servers/IP's/Ports, so it could be possible your ISP is blocking something all the sudden (unlikely though). If you look in your IQFeed directory, there is a program called diagnostics. Run this (leave all the fields as they are and click Run). It will run through a test of all the connections to see if it can get to our servers. If there are any errors, let us know. If they all test out ok, then it sounds like a config issue in Hypertrader, and I would suggest contacting them to see if they can help.

Jay Froscheiser
DTN - Trading Markets

CatherineMcGee
-Interested User-
Posts: 1
Joined: Jun 4, 2020


Posted: Today @ 05:11 AM          Msg. 3 of 3
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