Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"Thanks for all of your help. Great customer service deserves to be recognized which one the reasons I've been a customer of DTN for over 10 years!" - Comment from Stuart
"I've been using IQFeed 4 in a multi-threaded situation for the last week or two on 2600 symbols or so with 100 simultaneous daily charts, and I have had 100% responsiveness." - Comment from Scott
"I just wanted to tell you what a fine job you have been doing. While *******, from what I hear, has been down and out, off and on, IQ feed has held like a champ this week." - Comment from Shirin
"As a past ******* customer(and not a happy one), IQ Feed by DTN is a much better and cheaper product with great customer support. I have had no problems at all since switching over." - Comment from Public Forum
"I started a trial a few weeks back before the market went wild. DTN.IQ didn’t miss anything and beat my other provider. I decided to stay with you because of the great service through all the volatility." - Comment from Mike
"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post
"I use IQ Feed, Great stuff as far as data analysis information, storage and retrieval is concerned." - Comment from Public Forum
"I used to have *******, but they are way more money for the same thing. I have had no probs with data from DTN since switching over." - Comment from Public Forum Post
"Everything is working great with the API. I love it." - Comment from Calvin
"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »Common Troubleshooting Tips »How to report a problem with the data
Author Topic: How to report a problem with the data (1 messages, Page 1 of 1)

DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007


Posted: Nov 13, 2007 04:07 PM          Msg. 1 of 1
To report a problem with the data, please post on the Data and Content Support forum, email support@iqfeed.net, or call 1-800-793-9959.

Please include the following information:

Platform (DTN IQ, 3rd-party software, DDE, etc.)
Symbol in question.
Questioned price (high, low, last, etc).
Quote type: a quote, daily/weekly/monthly chart, intraday chart, or time & sales.
Affected date and time.
Description of the problem.

Including this information expedites the correction process. Feel free to include screen shots of the problem data.
 

 

Time: Wed April 8, 2020 10:03 AM CFBB v1.2.0 31 ms.
© AderSoftware 2002-2003