Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"With HUGE volume on AAPL and RIMM for 2 days, everyone in a trading room was whining about freezes, crashes and lag with *******, RealTick, TS and Cyber. InvestorRT with IQFeed was rock solid. I mean SOLID!" - Comment from Public IRC Chat
"I just wanted to say how happy I am with your service. I was able to download the API docs last week and I was able to replicate Interactive Brokers historical bar queries and realtime bar queries over the weekend. That was about one of the fastest integrations that I've ever done and it works perfectly!!!!" - Comment from Jason via Email
"As a past ******* customer(and not a happy one), IQ Feed by DTN is a much better and cheaper product with great customer support. I have had no problems at all since switching over." - Comment from Public Forum
"I've been using IQFeed 4 in a multi-threaded situation for the last week or two on 2600 symbols or so with 100 simultaneous daily charts, and I have had 100% responsiveness." - Comment from Scott
"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum
"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.
"The people at Nirvana have very nice things to say about your company and I can see why! Price and service is a potent combination." - Comment from Ed
"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon
"If you are serious about your trading I would not rely on IB data for serious daytrading. Took me a while to justify the cost of IQ Feed and in the end, it's just a 2 point stop on ES. Better safe than sorry" - Comment from Public Forum
"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah
Home  Search  Register  Login  Blogs Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTN_IQFeed on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »DTN.IQ Client Software Support »IQFeed trial: unable to log in
Author Topic: IQFeed trial: unable to log in (5 messages, Page 1 of 1)

ferguscan
-Interested User-
Posts: 2
Joined: Sep 30, 2018


Posted: Sep 30, 2018 08:23 PM          Msg. 1 of 5
Hi all,

I did the following:

- Signed up for a trial of IQFeed
- Got the email with my username and password
- Waited an hour or two
- Downloaded the latest IQFeed software from here: http://www.iqfeed.net/index.cfm?displayaction=support§ion=download
- Ran the software, and entered the aforementioned username and password.
- Got the following error:

Sorry, your Product and/or Service for the attempted login are incorrect. If you have recently changed products you may also need to change your type of service. Please contact DTN customer support for assistance. (1)

See attached screenshot.

Should the above steps have been successful? I asked DTN tech support, and they told me that IQFeed only works with third party software. All I want to do is login, and write my own software.

Please help.

Thanks,

Stuart



File Attached: iqfeed-problem.png (downloaded 69 times)

ferguscan
-Interested User-
Posts: 2
Joined: Sep 30, 2018


Posted: Sep 30, 2018 08:39 PM          Msg. 2 of 5
All sorted now. I was using the IQFEED_DEMO product ID, which DTN apparently disabled some time ago.

Thanks everyone!

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Oct 1, 2018 03:39 AM          Msg. 3 of 5
Glad you got things worked out, let us know if anything else comes up we can help with.

Tim

VizTra
-Interested User-
Posts: 1
Joined: Nov 18, 2018


Posted: Today @ 11:33 AM          Msg. 4 of 5
Hello,

I have exactly the same problem, but I don't really know what ferguscan meant with IQFEED_DEMO product ID. I just have the username/password I got in the email and can't login with that.

Kind regards

DTN Todd
-Interested User-
Posts: 37
Joined: Mar 24, 2010


Posted: Today @ 05:43 PM          Msg. 5 of 5
Hello

If you could contact IQfeed support at support@iqfeed.net we are currently available for chat www.iqfeed.net we can review your account and get you logged in.

Thanks
Todd IQfeed Support
 

 

Time: Sun November 18, 2018 11:32 PM CFBB v1.2.0 0 ms.
© AderSoftware 2002-2003