Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post
"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don
"The people at Nirvana have very nice things to say about your company and I can see why! Price and service is a potent combination." - Comment from Ed
"Thank you so much - awesome feed, awesome service!" - Comment from Greg via Email
"IQFeed version 4 is a real screamer compared to anything else I have seen." - Comment from Tom
"If someone needs the best quality data and backfill beyond what their broker provides at a rate that is the best in the industry, I highly recommend IQFeed." - Comment from Josh via Public Forum
"Interactive Brokers tick data was inconsistent, so I have switched to using DTN exclusively. It is great to no longer have to worry about my datafeed all day long." - Comment from Philippe
"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah
"I just wanted to say how happy I am with your service. I was able to download the API docs last week and I was able to replicate Interactive Brokers historical bar queries and realtime bar queries over the weekend. That was about one of the fastest integrations that I've ever done and it works perfectly!!!!" - Comment from Jason via Email
"After all the anxiety I had with my previous data provider it is a relief not to have to worry about data speed and integrity." - Comment from Eamonn
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »Data and Content Support »Invalid Symbols - Used To Be Valid
Author Topic: Invalid Symbols - Used To Be Valid (3 messages, Page 1 of 1)

Lewcifer
-Interested User-
Posts: 33
Joined: Jul 8, 2006

Lew Payne


Posted: Oct 4, 2007 01:15 PM          Msg. 1 of 3
The following symbols keep coming up as invalid, yet they used to be valid as of several months ago. In addition, they are still listed in your online "symbol search" facility:

CL#
HO#
NG#
PN#
QRB#
@QO#
@QI#
@QC#
QHG#
HG#
PL#
PA#
GC#
SI#
CFN7

Con someone please tell me what's going on, and why I'm no longer able to track them. It used to be that I could track them, depending on which server I was connected to. I didn't think much of it at the time, attributing it to ticker farm upgrades you were doing.

Thanks in advance...

Direct contact: pkventures at gmail dot com
Don't be shy... I enjoy sharing/learning from and with other traders.

DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007


Posted: Oct 4, 2007 01:33 PM          Msg. 2 of 3
Hello Lewcifer,

Without having your account information, I am not 100% sure, but what it sounds like is you are not authorized for delayed NYMEX and COMEX quotes. Back in September 2006, NYMEX and COMEX started charging $1.00 a month each for delayed quotes. Our servers were not fully compatible with authorizing this change, so you still continued to recieve these quotes for free until around July, when our first server farm was upgraded. That is when you were only able to get the quotes sometimes, depending on the server. Now that we have upgraded both server farms, you will no longer get those quotes without the delayed COMEX and NYMEX authorization. Please email support@iqfeed.net with your login id or account number if you would like to add these.

Kind regards,

Sarah

Lewcifer
-Interested User-
Posts: 33
Joined: Jul 8, 2006

Lew Payne


Posted: Oct 4, 2007 01:45 PM          Msg. 3 of 3
That was indeed the case... and delayed quotes for these markets have now been added.

Thank you for providing such excellent customer service, Sarah!

Direct contact: pkventures at gmail dot com
Don't be shy... I enjoy sharing/learning from and with other traders.
 

 

Time: Wed April 8, 2020 9:32 AM CFBB v1.2.0 15 ms.
© AderSoftware 2002-2003