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»Forums Index »Product Support »Data and Content Support »Why is SPX.XO delayed?
Author Topic: Why is SPX.XO delayed? (2 messages, Page 1 of 1)

-Interested User-
Posts: 32
Joined: Aug 18, 2004

Posted: Sep 28, 2010 09:01 AM          Msg. 1 of 2

In my Watch program all my symbols receive data right at the Open… with the exception of SPX.XO. SPX.XO starts showing data after 20 minutes. Why is SPX.XO delayed? Am I using the wrong symbol for the S&P 500 Index? Is anyone else seeing this?


Charles Brauer

-DTN Guru-
Posts: 2034
Joined: Nov 21, 2005

Posted: Sep 28, 2010 09:13 AM          Msg. 2 of 2
Charles, a while back the exchange started requiring an exchange fee CBOE Indexes.

To add this authorization you can use the form on the following page to add CBOE Indexes exchange fee (or you can contact us via phone/chat):§ion=account&menu=1&signup=exchanges

By the way, you can always determine if you are authorized for a particular symbol by looking at the delay field in the feed. If that field is populated, you are not authorized for realtime data and it will tell you how many minutes a symbol based on authroizations.


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