orbwen
-Interested User-
Posts: 12
Joined: Feb 5, 2011
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Posted: Feb 5, 2011 09:47 PM
Msg. 1 of 4
Sorry -- brand new user of the API.
When I try to start iqconnect or the diagnostics tool from a DOS window or windows start menu I get this error message:
"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail."
Looking for the error message online, there are no posts in these forums, but a few on gaming sites. It looks like it could be related to some needed libraries in windows? I followed the steps in the quick-start guide but am kind of stuck here.
Any advice?
Using windows7 and ran the API client installer, agreed when it asked to also download and run the iqfeed installer. No errors reported during installation.
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DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1746
Joined: May 3, 2004
DTN IQFeed/DTN.IQ/DTN NxCore
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Posted: Feb 6, 2011 10:09 AM
Msg. 2 of 4
Take a look in the documentation under "Initializing the Feed". This should give you the information needed to launch, initialize and login to IQFeed from your program.
Jay Froscheiser DTN
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orbwen
-Interested User-
Posts: 12
Joined: Feb 5, 2011
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Posted: Feb 9, 2011 01:56 AM
Msg. 3 of 4
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DTN_Steve_S
-DTN Guru-
Posts: 2093
Joined: Nov 21, 2005
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Posted: Feb 14, 2011 08:25 AM
Msg. 4 of 4
Hello orbwen, IQFeed does attempt install the above package for all users during the installation. Something must have gone wrong with the installation during the IQFeed install or you already had a corrupted installation of it on your system (IQFeed doesn't attempt to install it if we detect you already have it installed). Reinstalling very well might have fixed it for you.
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