Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum
"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don
"I am very pleased with the DTNIQ system for quotes and news." - Comment from Larry
"As a past ******* customer(and not a happy one), IQ Feed by DTN is a much better and cheaper product with great customer support. I have had no problems at all since switching over." - Comment from Public Forum
"Thanks for the great product and support. During this week of high volume trading, my QuoteTracker + IQ Feed setup never missed a beat. Also, thanks for your swiftness in responding to data issues. I was on ******* for a few years before I made the switch over early this year, and wish I had done it a long time ago." - Comment from Ken
"Previously I was using *******. IQFeed is WAY more economical, and for my charting needs is just as good, if not better." - Comment from Public Forum Post
"IQ feed is brilliant. The support is mind-bending. What service!" - Comment from Public Forum Post
"I am very happy I changed. I love the product, but more so I am thrilled with Tech Support. You are knowledgeable, polite, pleasant and professional." - Comment from Pat
"You have an excellent product !!!!!!" - Comment from Arely
Home  Search  Register  Login  Blogs Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTN_IQFeed on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »Data and Content Support »XAUUSD.FXCM and XAGUSD.FXCM - Historic Data not correct?
Author Topic: XAUUSD.FXCM and XAGUSD.FXCM - Historic Data not correct? (7 messages, Page 1 of 1)

ccaru
-Interested User-
Posts: 5
Joined: Oct 26, 2008


Posted: Jul 14, 2011 06:20 AM          Msg. 1 of 7
Hello,

it appears that the historic data for XAUUSD.FXCM from 09/07/2010 to 30/06/2011 is missing.

Also, the data available only dates back to 10/2009. Is this all there is available?

Thanks in advance for your feedback on this issue.
Best regards,
ccaru

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007


Posted: Jul 14, 2011 08:44 AM          Msg. 2 of 7
Hello ccaru, I am seeing the same thing here and have reported it to our Market Data Services for Investigation. As to the historical data going back to 2009 i am seeing the same on the XAUUSD.FXCM and XAGUSD.FXCM. For most currency pairs they actually go back to 2008 as that is we started using the FXCM data-feed. I have also reported this to our Market Data Services dept to have them look into that as well. Once I have an update from them I will respond here.

Thanks.

Curtis Thompson
support@iqfeed.net
support@dtniq.com
Trading Markets Customer Service
1-800-397-7000 x3614

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007


Posted: Jul 14, 2011 12:55 PM          Msg. 3 of 7
Hello ccaru, ok for the Metal Forex currency pairs these are technically not available on the FXCM data-feed from IQFeed. However, for some reason these are coming through currently and we are looking into as to why they are. To recieve the Metal Currency Forex pairs we would need to sign you up for the Premium FOREX package to get these.

Thanks.

Curtis Thompson
support@iqfeed.net
support@dtniq.com
Trading Markets Customer Service
1-800-397-7000 x3614

ccaru
-Interested User-
Posts: 5
Joined: Oct 26, 2008


Posted: Jul 14, 2011 04:50 PM          Msg. 4 of 7
Curtis, thanks for the prompt feedback.

I must state I am a little disappointed though, as the fees list on the website does state FXCM and Barclays feeds for basic Forex, and both metals are also listed under the available FXCM symbols, so this is a bit misleading when choosing packages.

Kind regards,

ccaru

TomUp
-Interested User-
Posts: 4
Joined: May 30, 2011


Posted: Jul 31, 2011 06:51 PM          Msg. 5 of 7
Hi this been resolved or this still the case?

I have sporadic gaps on XAGUSD.FXCM between 30/6/11 back to 29/09/10 and others.

Surely you either offer historic data or you don't, you should't just offer it with huge holes in it.

I was told the the FXCM data had historic data and these inconsistencies led to some very erroneous back-testing. Maybe you should say:

"Sure we offer FXCM data it just that its not very good. Caveat Emptor!"

Regards

Tom

stargrazer
-DTN Evangelist-
Posts: 243
Joined: Jun 13, 2005

Right Here & Now


Posted: Sep 19, 2011 07:19 AM          Msg. 6 of 7
Has the XAUUSD.FXCM symbol been changed? I do not see it in the mktsymbols_v2.txt file.

DTN_Steve_S
-DTN Guru-
Posts: 2036
Joined: Nov 21, 2005


Posted: Sep 19, 2011 08:00 AM          Msg. 7 of 7
This symbol has been deleted from the system because it should have never been available (and as evidenced by this thread, the data was not very good anyway).
 

 

Time: Thu June 21, 2018 7:33 AM CFBB v1.2.0 31 ms.
© AderSoftware 2002-2003