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»Forums Index »Product Support »DTNIQ Client Software Wish List »toolbar logo will not display data
Author Topic: toolbar logo will not display data (2 messages, Page 1 of 1)

JERRYKEYES
-Interested User-
Posts: 1
Joined: Mar 11, 2012


Posted: Mar 11, 2012 09:22 PM          Msg. 1 of 2
Removed old version and installed 4.8.1.7 last night. Clicking on toolbar logo brought up DTN.IQ with WL, etc. Clicked on that and data was displayed. Today only the toolbar logo is displayed. Clicking there does not display on desktop as before.

Are there just a few simple steps to restore system?

TIA,

Keahou

jwk

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007


Posted: Mar 12, 2012 06:39 AM          Msg. 2 of 2
Hello JERRYKEYES, since you are running DTNIQ with IQFeed chances are your version of DTNIQ is to old to work properly with 4.8.1.7. What you will need to do is update that as well as IQFeed which you can do from this link, http://www.dtniq.com/product/iqsetup2814.exe. You will need to have DTNIQ shutdown for this to install properly but once that is completed you should get all of the icons again.

If you have any other problems or questions please let us know.

Thanks.

Curtis Thompson
support@iqfeed.net
support@dtniq.com
Trading Markets Customer Service
1-800-397-7000 x3614
 

 

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