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»Forums Index »Archive (2017 and earlier) »IQFeed Developer Support »iqfeed CRASH

Author	Topic: iqfeed CRASH (9 messages, Page 1 of 1)
Docent -Interested User- Posts: 28 Joined: Jan 27, 2009	Posted: Apr 24, 2013 05:10 AM Msg. 1 of 9 Hello! IqFeed 5 always crashed over same time after run! Crash log attached. File Attached: CRASHLOG.zip (downloaded 1439 times)
DTN_Steve_S -DTN Guru- Posts: 2093 Joined: Nov 21, 2005	Posted: Apr 24, 2013 09:04 AM Msg. 2 of 9 Can you give me a bit more information about when it is crashing and how your app is using the feed? How many symbols are you watching? Are you watching Level 2/Market depth as well? Are you watching regionals? Are you making history requests (or some other lookup requests)?
Docent -Interested User- Posts: 28 Joined: Jan 27, 2009	Posted: Apr 24, 2013 09:13 AM Msg. 3 of 9 I watching 220 symbols. Market depth watching too. Also I watching news (include news body). Regionals not watching. IQConnectLog in attached. File Attached: IQConnectLog.zip (downloaded 3912 times)
Docent -Interested User- Posts: 28 Joined: Jan 27, 2009	Posted: Apr 25, 2013 11:06 AM Msg. 4 of 9 What about my question?
DTN_Steve_S -DTN Guru- Posts: 2093 Joined: Nov 21, 2005	Posted: Apr 25, 2013 01:34 PM Msg. 5 of 9 We believe we have found the source of this crash and are working on a resolution.
Docent -Interested User- Posts: 28 Joined: Jan 27, 2009	Posted: May 8, 2013 03:02 AM Msg. 6 of 9 The same problem is in the last version (5.0.11) also! Fix it please as soon as possible. File Attached: CRASHLOG1.zip (downloaded 1461 times)
DTN_Steve_S -DTN Guru- Posts: 2093 Joined: Nov 21, 2005	Posted: May 8, 2013 01:10 PM Msg. 7 of 9 I'm sorry to hear the new build didn't fix the issue for you. I would like to take a look at your account from our end but I'm unable to find an account based on your forum information. Can you send me a PM (or email developer support) with your loginID?
Docent -Interested User- Posts: 28 Joined: Jan 27, 2009	Posted: May 8, 2013 01:23 PM Msg. 8 of 9 Quote: I'm sorry to hear the new build didn't fix the issue for you. I would like to take a look at your account from our end but I'm unable to find an account based on your forum information. Can you send me a PM (or email developer support) with your loginID? --- Original message by DTN_Steve_S on May 8, 2013 01:10 PM I sent a Privete Message.
DTN_Steve_S -DTN Guru- Posts: 2093 Joined: Nov 21, 2005	Posted: May 8, 2013 02:58 PM Msg. 9 of 9 I'm not finding anything obvious from this end. In your initial post you said "IqFeed 5 always crashed over same time after run" Do you mean that it always crashes after running for a specific amount of time? If so, how much time? Can you turn on Logging (no data, just requests/errors/admin/info) via the diagnostics app and send me a logfile (to developer support) after it crashes next time? You will need to copy off the logfile before restarting the feed.