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»Forums Index »Product Support »ProphetX Support »How to tell which ProphetX server I'm currently connect to?
Author Topic: How to tell which ProphetX server I'm currently connect to? (3 messages, Page 1 of 1)

AMA
-DTN Evangelist-
Posts: 179
Joined: Aug 1, 2007


Posted: Jul 7, 2013 01:49 PM          Msg. 1 of 3
Hi - when I initially logon to PhX, the little window that pops up and prompts me for a password lists the default server I'll connect to. I can change to another if I wish, but I usually just go with the default.

After I'm logged on, how can I tell which server I'm connected to? If I don't notice the server name when I logon, I have no way of knowing after I'm connected.

I noticed if I click on the 'logon' icon that's on my main PhX window(at the top), it'll pop up another logon window with a server name in it. However, I don't know if this is my current server or just another server in the rotation list.

DTN_CurtisT
-DTN Technical Support-
Posts: 322
Joined: Jun 14, 2007


Posted: Jul 7, 2013 05:10 PM          Msg. 2 of 3
Hello AMA, to check which actual server you are connected to within ProphetX you can do so one of two ways. The first is by mousing over the green diamond in the lower right corner of ProphetX this will show what server you are currently connected to. The other way is to go to Help, About ProphetX and look at the Server line. This will also tell you what the IP address of the server you are connected as well.

If you have any other problems or questions please let us know.

Curtis Thompson
support@iqfeed.net
support@dtniq.com
support@prophetx.com
Trading Markets Customer Service
1-800-397-7000

AMA
-DTN Evangelist-
Posts: 179
Joined: Aug 1, 2007


Posted: Jul 8, 2013 09:18 AM          Msg. 3 of 3
Thanks Curtis - I missed the small icons in the lower right where the greenie is...

I had seen the ip address under the Help tab, but I was looking for some kind of server name with 'ProphetX' in it, as that's what shows on the initial logon panel.

Got what I needed
 

 

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