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»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »Problem
Author Topic: Problem (2 messages, Page 1 of 1)

hengweesg
-Interested User-
Posts: 1
Joined: Jan 20, 2005
Posted: Jan 20, 2005 11:09 AM          Msg. 1 of 2
Gentlemen,
I been using the quote system for a month til now and everything was working just great.Unfortunately,for the past few days when i log in to view my watchlists its empty. There wasnt any data as previously except my symbols.
I consulted the support@dtniq,the initial remedy was to inspect and remove spyware from the pc.However,after doing so repeatedly I still have no success.My watchlists is still 'dataless' only my symbols are around.
Can anyone can me how can i solve this problem?? I cant trade now.
Thanks
HengWee
danny

DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1746
Joined: May 3, 2004

DTN IQFeed/DTN.IQ/DTN NxCore

Posted: Jan 21, 2005 10:20 AM          Msg. 2 of 2
Are you seeing the same issue as I described here : http://forums.dtniq.com/index.cfm?page=topic&topicID=381

If so, try some of those suggestions and report back.

Thanks
Jay Froscheiser
DTN Market Access, LLC.
 

 

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