Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"Can I get another account from you? I am tired of ******* going down so often" - Comment from George
"Thank you so much - awesome feed, awesome service!" - Comment from Greg via Email
"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum
"I was with ******* for 4 years at $230 a month, this is a huge savings for me, GOD BLESS YOU PEOPLE," - Comment from T.S. via Email
"IQ feed works very well, does not have all of the normal interruptions I have grown used to on *******" - Comment from Mark
"If someone needs the best quality data and backfill beyond what their broker provides at a rate that is the best in the industry, I highly recommend IQFeed." - Comment from Josh via Public Forum
"My broker in Davenport suggested I give you a try as he uses your service and says its the best." - Comment from Bill via RT Chat
"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
"Everything is working amazing now. I'm already impressed with the true-tick feed of IQFeed and it's ability to support my 480 symbol layout." - Comment from Tyler via Email
"It’s so nice to be working with real professionals!" - Comment from Len
Home  Search  Register  Login  Blogs Recent Posts

Information on Various DTN Products:
DTN IQFeed | DTN ProphetX | DTN Ag | NxCore
Follow DTN_IQFeed on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »DTN.IQ Client Software Support »Doesn't work CRUDE OIL on NinjaTrader
Author Topic: Doesn't work CRUDE OIL on NinjaTrader (8 messages, Page 1 of 1)

jshapen
-Interested User-
Posts: 5
Joined: Jun 26, 2015


Posted: Jun 26, 2015 05:01 AM          Msg. 1 of 8
Subject. I select CL 08-15 (QCL)

Other instruments (6E, ES) work's good.



File Attached: cl_wrong.png (downloaded 367 times)

DTN_Tim Walter
-DTN Guru-
Posts: 1093
Joined: Apr 25, 2006


Posted: Jun 26, 2015 05:02 AM          Msg. 2 of 8
Good morning, I believe NinjaTrader uses CL instead of QCL.

Tim

jshapen
-Interested User-
Posts: 5
Joined: Jun 26, 2015


Posted: Jun 26, 2015 05:13 AM          Msg. 3 of 8
Yes. But...

jshapen
-Interested User-
Posts: 5
Joined: Jun 26, 2015


Posted: Jun 26, 2015 05:14 AM          Msg. 4 of 8
What id wrong?



File Attached: cl_wrong2.png (downloaded 387 times)

DTN_Tim Walter
-DTN Guru-
Posts: 1093
Joined: Apr 25, 2006


Posted: Jun 26, 2015 05:25 AM          Msg. 5 of 8
John,

Could you send me the ID that you are using to support@iqfeed.net? I wanted to make sure you are permissioned for that data to be sure that wasn't the issue, but I am not able to find the account with the data I have.

Tim

jshapen
-Interested User-
Posts: 5
Joined: Jun 26, 2015


Posted: Jun 26, 2015 05:35 AM          Msg. 6 of 8
I wrote

DTN_Tim Walter
-DTN Guru-
Posts: 1093
Joined: Apr 25, 2006


Posted: Jun 26, 2015 05:45 AM          Msg. 7 of 8
Ok, that is the actual underlying issue, you are just not permissioned for it. In order to get your delayed or real time Nymex data you just need to add that exchange to your account. You can do this by going to this url
https://my.telventdtn.com/storefront/login?ReturnUrl=%2fstorefront%2fcustomer%2fServiceSummary%3f
From there, login, and then I believe there is an add exchanges link that you can click that will walk you through the remainder of the process.

Tim

jshapen
-Interested User-
Posts: 5
Joined: Jun 26, 2015


Posted: Jun 26, 2015 06:06 AM          Msg. 8 of 8
It work's. Thank you!
 

 

Time: Tue December 12, 2017 7:19 PM CFBB v1.2.0 15 ms.
© AderSoftware 2002-2003