Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum
"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don
"I am very pleased with the DTNIQ system for quotes and news." - Comment from Larry
"As a past ******* customer(and not a happy one), IQ Feed by DTN is a much better and cheaper product with great customer support. I have had no problems at all since switching over." - Comment from Public Forum
"Thanks for the great product and support. During this week of high volume trading, my QuoteTracker + IQ Feed setup never missed a beat. Also, thanks for your swiftness in responding to data issues. I was on ******* for a few years before I made the switch over early this year, and wish I had done it a long time ago." - Comment from Ken
"Previously I was using *******. IQFeed is WAY more economical, and for my charting needs is just as good, if not better." - Comment from Public Forum Post
"IQ feed is brilliant. The support is mind-bending. What service!" - Comment from Public Forum Post
"I am very happy I changed. I love the product, but more so I am thrilled with Tech Support. You are knowledgeable, polite, pleasant and professional." - Comment from Pat
"You have an excellent product !!!!!!" - Comment from Arely
Home  Search  Register  Login  Blogs Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTN_IQFeed on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »DTN.IQ Client Software Support »Doesn't work CRUDE OIL on NinjaTrader
Author Topic: Doesn't work CRUDE OIL on NinjaTrader (8 messages, Page 1 of 1)

jshapen
-Interested User-
Posts: 5
Joined: Jun 26, 2015


Posted: Jun 26, 2015 05:01 AM          Msg. 1 of 8
Subject. I select CL 08-15 (QCL)

Other instruments (6E, ES) work's good.



File Attached: cl_wrong.png (downloaded 458 times)

DTN_Tim Walter
-DTN Guru-
Posts: 1180
Joined: Apr 25, 2006


Posted: Jun 26, 2015 05:02 AM          Msg. 2 of 8
Good morning, I believe NinjaTrader uses CL instead of QCL.

Tim

jshapen
-Interested User-
Posts: 5
Joined: Jun 26, 2015


Posted: Jun 26, 2015 05:13 AM          Msg. 3 of 8
Yes. But...

jshapen
-Interested User-
Posts: 5
Joined: Jun 26, 2015


Posted: Jun 26, 2015 05:14 AM          Msg. 4 of 8
What id wrong?



File Attached: cl_wrong2.png (downloaded 475 times)

DTN_Tim Walter
-DTN Guru-
Posts: 1180
Joined: Apr 25, 2006


Posted: Jun 26, 2015 05:25 AM          Msg. 5 of 8
John,

Could you send me the ID that you are using to support@iqfeed.net? I wanted to make sure you are permissioned for that data to be sure that wasn't the issue, but I am not able to find the account with the data I have.

Tim

jshapen
-Interested User-
Posts: 5
Joined: Jun 26, 2015


Posted: Jun 26, 2015 05:35 AM          Msg. 6 of 8
I wrote

DTN_Tim Walter
-DTN Guru-
Posts: 1180
Joined: Apr 25, 2006


Posted: Jun 26, 2015 05:45 AM          Msg. 7 of 8
Ok, that is the actual underlying issue, you are just not permissioned for it. In order to get your delayed or real time Nymex data you just need to add that exchange to your account. You can do this by going to this url
https://my.telventdtn.com/storefront/login?ReturnUrl=%2fstorefront%2fcustomer%2fServiceSummary%3f
From there, login, and then I believe there is an add exchanges link that you can click that will walk you through the remainder of the process.

Tim

jshapen
-Interested User-
Posts: 5
Joined: Jun 26, 2015


Posted: Jun 26, 2015 06:06 AM          Msg. 8 of 8
It work's. Thank you!
 

 

Time: Thu June 21, 2018 7:29 AM CFBB v1.2.0 15 ms.
© AderSoftware 2002-2003