A user reported that Historical Intraday data requests fail for some spread contracts. We do not know the reason why this is happening.

Below is the Sierra Chart log for this request. This is the actual request:
HTT,@GFH15,20160513 002300,,,,,1,2,5000

Your server is returning:
E,!NO_DATA!,,

HD Request # 3 | Downloading Intraday chart data for @GFH15 to the file @GFH15.scid. Service: dtn | 2016-07-12 00:23:12
HD Request # 3 | Rounding start Date-Time down to the minute: 2016-05-13 00:23:00.000 | 2016-07-12 00:23:12
HD Request # 3 | Download start Date-Time: 2016-05-13 00:23:00.000 | 2016-07-12 00:23:12
HD Request # 3 | Requesting Tick data beginning at 2016-05-13 00:23:00 US Eastern Time. Request: HTT,@GFH15,20160513 002300,,,,,1,2,5000
| 2016-07-12 00:23:12
HD Request # 3 | IQ Feed historical Intraday data request error: E,!NO_DATA!,, | 2016-07-12 00:23:13
HD Request # 3 | Error downloading historical Intraday data for @GFH15. The server returned an error. | 2016-07-12 00:23:13

Let us know what the problem is. We do not see anything we are doing wrong on our side.
Edited by SierraChart on Jul 11, 2016 at 11:27 PM

Actually, it is obvious why the request is not working. The starting date is wrong. We should have caught onto this.

There is a way that Sierra Chart manages this but it is not working in this particular case because the symbol settings for this particular symbol are not set up.

Ok, glad you got it figured out. Just let me know if anything else comes up.

Tim