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»Forums Index »IQFeed Developer »IQFeed Developer Support »History fetch sometimes returns "Unauthorized user ID"
Author Topic: History fetch sometimes returns "Unauthorized user ID" (4 messages, Page 1 of 1)

taa_dtn
-DTN Evangelist-
Posts: 112
Joined: May 7, 2004


Posted: Apr 19, 2017 07:17 PM          Msg. 1 of 4
I normally run an end-of-day tick history fetch for a few thousand symbols. Monday and today (Wednesday), about 95% of the fetch completed successfully, then it stopped because iqconnect returned "!ERROR! Unauthorized user ID." in response to the history request. Restarting iqconnect and re-running the fetch resolved the problem.

Tuesday there was no problem.

It might be coincidental, but the failure always occurred when fetching from the 148 servers and never when fetching from the 156 servers.

Running IQFeed version 5.2.5.0 under Wine on Linux.

Before I dive into debugging, did anything change on the 148 servers over the weekend that might account for this?

Thanks!
Allen

DTN_Tim Walter
-DTN Guru-
Posts: 1014
Joined: Apr 25, 2006


Posted: Apr 20, 2017 07:45 AM          Msg. 2 of 4
Good morning,

There was a bug that allowed users to inadvertently receive data without having the associated subscriptions on their account. This only affected historical data. The fix was released to 148 on Sunday and will be rolled out next week for 156. If you want to provide us the symbols that are failing, we can let you know which subscriptions you will want to add so that we can get you back on track.

Tim

taa_dtn
-DTN Evangelist-
Posts: 112
Joined: May 7, 2004


Posted: Apr 20, 2017 10:26 AM          Msg. 3 of 4
I'll track down the symbols, then let you know. If they're just holdovers that I'm no longer using, there won't be any need to update the subscription.

Thanks!
Allen

taa_dtn
-DTN Evangelist-
Posts: 112
Joined: May 7, 2004


Posted: Apr 20, 2017 06:47 PM          Msg. 4 of 4
Looks like it was nothing major -- just a few indexes.

Thanks!
Allen
 

 

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