DTN IQFeed, DTN.IQ, DTN ProphetX Support Forums

Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)

"I've been using IQFeed 4 in a multi-threaded situation for the last week or two on 2600 symbols or so with 100 simultaneous daily charts, and I have had 100% responsiveness." - Comment from Scott

"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email

"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum

"IQFeed version 4 is a real screamer compared to anything else I have seen." - Comment from Tom

"This is an excellent value, the system is generous (allowing for 500 stocks) and stable (and really is tick-by-tick), and the support is fantastic." - Comment from Shirin via Email

"If you are serious about your trading I would not rely on IB data for serious daytrading. Took me a while to justify the cost of IQ Feed and in the end, it's just a 2 point stop on ES. Better safe than sorry" - Comment from Public Forum

"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.

"Just a thank you for the very helpful and prompt assistance and services. You provided me with noticeably superior service in my setup compared to a couple of other options I had looked at." - Comment from John

"I just wanted to say how happy I am with your service. I was able to download the API docs last week and I was able to replicate Interactive Brokers historical bar queries and realtime bar queries over the weekend. That was about one of the fastest integrations that I've ever done and it works perfectly!!!!" - Comment from Jason via Email

"I am very happy I changed. I love the product, but more so I am thrilled with Tech Support. You are knowledgeable, polite, pleasant and professional." - Comment from Pat

Home

Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather

DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter

»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »Beta scanner won't start up

Author	Topic: Beta scanner won't start up (4 messages, Page 1 of 1)
jbclem -Interested User- Posts: 24 Joined: Feb 23, 2005	Posted: Feb 24, 2005 05:43 PM Msg. 1 of 4 I'm not sure if this is the right place for this question, esp. since I use DTN IQFeed, but the beta scanner is giving me this message everytime I try to start it today: "Communications error. Our socket connection to the server was unexpectedly closed. The program is going to exit. Please rerun MarketScan". This is happening everytime I try to start the program. Any suggestions? John
jbclem -Interested User- Posts: 24 Joined: Feb 23, 2005	Posted: Feb 24, 2005 05:49 PM Msg. 2 of 4 Continuing...I have two icons on my desktop for the beta scanner(original and updated version). Trying to start the other version gives a more detailed error message: "Communications error. We were unable to establish connection with the server at TCP/IP address 127.0.0.1: 5009; Socket error". "Since we failed to connect to our Level 1 server we are exiting the application" At this time the IQ Connection Manager is working and Global Server (TS2000i) is receiving data. John
DTN_Jay_Froscheiser -VP, Product Operations- Posts: 1746 Joined: May 3, 2004 DTN IQFeed/DTN.IQ/DTN NxCore	Posted: Feb 25, 2005 11:21 AM Msg. 3 of 4 John, Are you using the latest 2.4.4.4 version? If not, please download it from ftp://www.dtniq.com/beta/scansetup2444.exe and let me know if you still have problems. The only reason I can think of that may be causing this is if a local software firewall may be blocking the scans application from connecting to the local port. Jay Froscheiser DTN Market Access, LLC.
jbclem -Interested User- Posts: 24 Joined: Feb 23, 2005	Posted: Mar 4, 2005 08:32 PM Msg. 4 of 4 Jay, It's working today, and I do have version 2.4.4.4. I had been reseting my DL-604 router, and I didn't realize that I had to go into router's configuration to reenter some of the ports (used for a different application)...it may be that all that messing around also affected the beta scanner and it's port configuration. Which port(s) does it use...if this happens again I'll check the router's configuration first. John