Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal
"I cannot believe what a difference it makes trading with ProphetX!" - Comment from Bruce in Los Angeles
"Thanks for all of your help. Great customer service deserves to be recognized which one the reasons I've been a customer of DTN for over 10 years!" - Comment from Stuart
"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
"IQ feed is brilliant. The support is mind-bending. What service!" - Comment from Public Forum Post
"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email
"There is no doubt that IQFeed is the best data provider. I am very satisfied with your services. And IQFeed is the only one that I would recommend to my friends. Now, most of them are using your product in China." - Comment from Zhezhe
"The service is great, I see a noticeable improvement in my volume profiles over [broker]'s data feed" - Comment from Larry
"This beats the pants off CQG, I am definitely switching to the ProphetX 3.0!" - Comment from Stephen
"I am a hedge fund manager here. It’s funny, I have a Bloomberg terminal and a Bridge feed, but I still like having my DTN feed!" - Comment from Feras
Home  Search  Register  Login  Blogs Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTN_IQFeed on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »IQFeed Developer »IQFeed Developer Support »Not receiving any data from any iqconnect port
Author Topic: Not receiving any data from any iqconnect port (2 messages, Page 1 of 1)

Sancho
-Interested User-
Posts: 5
Joined: Feb 19, 2017


Posted: May 23, 2018 04:52 PM          Msg. 1 of 2
Last week my system for downloading tick & EOD data went a little nuts. My code tries to sense if iqconnect has gone brain dead when I attempt to download a small sample of EOD data. If it fails, it attempts to restart iqconnect every 10 minutes. Last week, it got into a restart cycle and never left it. I realized I may have transgressed a little and I've changed my ways. I have rewritten my iqconnect restart application in a different way. So maybe my new approach will be a little less unkind.

However, currently, I'm unable to get any response. I can attach and request, however, nothing gets downloaded. Iqconnect is up, the admin port [9300] is sending heart beat data just fine. But that's all that is happening. All other applications for downloading tick bin or EOD data attach to iqconnect, appears to send their request but nothing returns. The code I had written to download ticker, ticker symbol, news & ticker bin data have all worked fine since the first of the year, until last week

I'm guessing that if someone ends up being a nuisance you cut him off. If that's the case with me please re-enable me or at least let me know what you think is happening. . Let me know whats up.

Thanks

DTN_Tim Walter
-DTN Guru-
Posts: 1198
Joined: Apr 25, 2006


Posted: May 24, 2018 09:47 AM          Msg. 2 of 2
Good morning,

To my knowledge, as long as that heartbeat is being sent from 9300, and it is sending "Connected" as opposed to "Not Connected" there should not be any need to restart IQ. I have seen individual history requests drop, but never in a pervasive manner and certainly not when the level one connection remained.

If that is what you are seeing, I would appreciate if you could try to get me a log. Just enable the lookup logging via the diagnostics app (in the Start menu), and email the resulting log to us so I can try to help understand what is happening.

Everything account related looks fine on my end. And, FYI, it is very seldom we would ever shut off a client, but in the event someone's code runs wild and starts doing weird things, we would most certainly call.

Tim
 

 

Time: Wed August 15, 2018 6:14 PM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003