Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I had always used ******* but for the past 2 weeks have been trying DTN IQFeed. Customer support has been extraordinary. They call just to make sure your problem hasn't recurred." - Comment from Public Forum
"After all the anxiety I had with my previous data provider it is a relief not to have to worry about data speed and integrity." - Comment from Eamonn
"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim
"My broker in Davenport suggested I give you a try as he uses your service and says its the best." - Comment from Bill via RT Chat
"Everything is working great with the API. I love it." - Comment from Calvin
"And by the way, have to say this. I love the IQFeed software. It's rock solid and it has a really nice API." - Comment from Thomas via RT Chat
"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum
"I used to have *******, but they are way more money for the same thing. I have had no probs with data from DTN since switching over." - Comment from Public Forum Post
"I've never had DTN go out on me since switching. ******* would go down a couple times every month when I was using them." - Comment from Bryce in AL.
"Just a quick one to say I'm very impressed so far :) The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. The system is very robust and pretty quick considering the extent of data that's available. The support guys have been very helpful too, in combination with the forums it's been plain sailing so far!" - Comment from Adam
Home  Search  Register  Login  Blogs Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTN_IQFeed on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »IQFeed Developer »IQFeed Developer Support »Not receiving any data from any iqconnect port
Author Topic: Not receiving any data from any iqconnect port (2 messages, Page 1 of 1)

Sancho
-Interested User-
Posts: 5
Joined: Feb 19, 2017


Posted: May 23, 2018 04:52 PM          Msg. 1 of 2
Last week my system for downloading tick & EOD data went a little nuts. My code tries to sense if iqconnect has gone brain dead when I attempt to download a small sample of EOD data. If it fails, it attempts to restart iqconnect every 10 minutes. Last week, it got into a restart cycle and never left it. I realized I may have transgressed a little and I've changed my ways. I have rewritten my iqconnect restart application in a different way. So maybe my new approach will be a little less unkind.

However, currently, I'm unable to get any response. I can attach and request, however, nothing gets downloaded. Iqconnect is up, the admin port [9300] is sending heart beat data just fine. But that's all that is happening. All other applications for downloading tick bin or EOD data attach to iqconnect, appears to send their request but nothing returns. The code I had written to download ticker, ticker symbol, news & ticker bin data have all worked fine since the first of the year, until last week

I'm guessing that if someone ends up being a nuisance you cut him off. If that's the case with me please re-enable me or at least let me know what you think is happening. . Let me know whats up.

Thanks

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: May 24, 2018 09:47 AM          Msg. 2 of 2
Good morning,

To my knowledge, as long as that heartbeat is being sent from 9300, and it is sending "Connected" as opposed to "Not Connected" there should not be any need to restart IQ. I have seen individual history requests drop, but never in a pervasive manner and certainly not when the level one connection remained.

If that is what you are seeing, I would appreciate if you could try to get me a log. Just enable the lookup logging via the diagnostics app (in the Start menu), and email the resulting log to us so I can try to help understand what is happening.

Everything account related looks fine on my end. And, FYI, it is very seldom we would ever shut off a client, but in the event someone's code runs wild and starts doing weird things, we would most certainly call.

Tim
 

 

Time: Sat December 15, 2018 7:28 AM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003