Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I have to tell you though that using the IQFeed API is about the easiest and cleanest I have seen for some time." - Comment from Jim
"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei
"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah
"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther
"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal
"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum
"IQ feed is brilliant. The support is mind-bending. What service!" - Comment from Public Forum Post
"I cannot believe what a difference it makes trading with ProphetX!" - Comment from Bruce in Los Angeles
"Thank you so much - awesome feed, awesome service!" - Comment from Greg via Email
"Awesome response, as usual. It is a sincere and refreshing pleasure to do business with DTN, compared to your competition." - Comment from Ryan
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »IQFeed Developer »IQFeed Developer Support »All Quotes Delayed By About 2 Minutes Today.
Author Topic: All Quotes Delayed By About 2 Minutes Today. (6 messages, Page 1 of 1)

Craig
-DTN Guru-
Posts: 258
Joined: Apr 16, 2010


Posted: Apr 21, 2020 01:28 PM          Msg. 1 of 6
Tried re-start, still the same.
Confirmed by snap quote application on server.

Craig
-DTN Guru-
Posts: 258
Joined: Apr 16, 2010


Posted: Apr 21, 2020 01:41 PM          Msg. 2 of 6
Checked diagnostics. Ping time ~30ms. No client queuing apparent.

DTN_Stephen
-DTN Guru-
Posts: 256
Joined: Aug 22, 2014


Posted: Apr 21, 2020 01:43 PM          Msg. 3 of 6
Please contact IQ Feed directly for assistance.

800-779-7299
Chat @ www.iqfeed.net and the technical support chat is on the left hand side of the webpage.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com

aQuant
-Interested User-
Posts: 42
Joined: Jul 20, 2012


Posted: Apr 21, 2020 07:23 PM          Msg. 4 of 6
I noticed a related issue. At night (~7pm CST) the L2 feed often lags the L1 feed, this is at a time when the activity is fairly low. Did anyone notcice similar? I have seen this for a few nights in a row now.

DTN Todd
-Interested User-
Posts: 52
Joined: Mar 24, 2010


Posted: Apr 21, 2020 07:32 PM          Msg. 5 of 6
If you could contact support when you are seeing this we can investigate. Service is available at 800-779-7299
Chat @ www.iqfeed.net

DTN_Stephen
-DTN Guru-
Posts: 256
Joined: Aug 22, 2014


Posted: Apr 22, 2020 06:29 AM          Msg. 6 of 6
Most typically a queuing of data is related to bandwidth.

You make a request of data sets which our server responds to; however the connection cannot consume the requested data in a timely fashion. Our data servers queue the data to a certain point and then begin dropping the data when your connection still is unable to consume the data fast enough. Therefore you fall behind or show a delay.

As I cannot say this is what you have been running into, this is one very typical example. As Todd mentioned the best thing you can do is contact us when this is happening.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com
 

 

Time: Fri June 5, 2020 4:55 AM CFBB v1.2.0 15 ms.
© AderSoftware 2002-2003