DTN IQFeed, DTN.IQ, DTN ProphetX Support Forums

Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)

"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger

"I like you guys better than *******...much more stable and a whole lot fewer issues." - Comment from Philip

"Thank God for your Data Feed as the only Zippers I see are on my pants (LOL), and no more 200 pip spikes to mess up charts." - Comment from Spiro via Email

"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.

"Just a quick one to say I'm very impressed so far :) The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. The system is very robust and pretty quick considering the extent of data that's available. The support guys have been very helpful too, in combination with the forums it's been plain sailing so far!" - Comment from Adam

"You have an excellent product !!!!!!" - Comment from Arely

"DTN has never given me problems. It is incredibly stable. In fact I've occasionally lost the data feed from Interactive Brokers, but still been able to trade because I'm getting good data from DTN." - Comment from Leighton

"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George

"I used to have *******, but they are way more money for the same thing. I have had no probs with data from DTN since switching over." - Comment from Public Forum Post

"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon

Home

Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather

DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter

»Forums Index »Archive (2017 and earlier) »IQFeed 3rd Party Software Support »Erroneous Split in Fundamental Message

Author	Topic: Erroneous Split in Fundamental Message (7 messages, Page 1 of 1)
Roberts -Interested User- Posts: 52 Joined: Mar 26, 2008	Posted: Sep 14, 2020 03:44 AM Msg. 1 of 7 Is this a good place to report data errors? The fundamental message returned just now for XLF begins like this, with the record truncated after Split Factor 2 F,XLF,7,,57698000,31.3800,17.4900,31.3800,17.4900,2.4700,0.1516,0.6115,06/25/2020,06/22/2020,,,,,FINANCIAL SELECT SECTOR SPDR,,,1.20,,186563.0,,,,744245,1000.00 09/19/2016,1231.00 05/04/2007,... An hour earlier, this came in... F,XLF,7,,57698000,31.3800,17.4900,31.3800,17.4900,2.4700,0.1516,0.6115,06/25/2020,06/22/2020,,,,,FINANCIAL SELECT SECTOR SPDR,,,1.20,,186563.0,,,,744245,1000.00 09/19/2016,1231.00 07/01/2002,.... I only noticed this because a customer reported that the date he got for Split Factor 2 was 10/12/2010. Besides the changing date for this "split", a bigger problem is that there has never been a second split for XLF. There should only be the first on 9/19/2016, whose factor should be 1000/1231 (approximately). In reality, the factor should be 1/1.23167675 which is really a back-adjusment for a special dividend of $4.44346/share.
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Sep 14, 2020 06:21 AM Msg. 2 of 7 Robert we appreciate the information. You can also report data issues at support@iqfeed.net This split data is currently under review and I will notify you as soon as I have more information. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Sep 14, 2020 09:55 AM Msg. 3 of 7 We have corrected the data errors on the symbol XLF. If you have any further questions regarding this information please feel free to contact us at support@iqfeed.net Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
Roberts -Interested User- Posts: 52 Joined: Mar 26, 2008	Posted: Sep 14, 2020 10:15 AM Msg. 4 of 7 Hi Stephen, I just grabbed the message after reading your post and got this: F,XLF,7,,57698000,31.3800,17.4900,31.3800,17.4900,2.4700,0.1516,0.6115,06/25/2020,06/22/2020,,,,,FINANCIAL SELECT SECTOR SPDR,,,1.20,,186563.0,,,,744245,0.81 09/19/2016,1231.00 02/22/2008,... Indeed, Split Factor 1 was corrected, but Split Factor 2 should be empty. The factor 1231 is an artifact of the divisor for Split Factor 1 (1000/1231 = approx. 0.81), and its date is fictitious.
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Sep 14, 2020 10:21 AM Msg. 5 of 7 Thank you for the response. Our Market data integrity team is reviewing the data on XLF at this time. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Sep 14, 2020 02:10 PM Msg. 6 of 7 We are still researching but for now, either: • Unwatch the symbol and then rewatch the symbol. Or if that doesn’t work • Shut down and restart the feed. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
Roberts -Interested User- Posts: 52 Joined: Mar 26, 2008	Posted: Sep 14, 2020 02:58 PM Msg. 7 of 7 Looks good now. SF2 is empty. Thanks.