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"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon
"This beats the pants off CQG, I am definitely switching to the ProphetX 3.0!" - Comment from Stephen
"With HUGE volume on AAPL and RIMM for 2 days, everyone in a trading room was whining about freezes, crashes and lag with *******, RealTick, TS and Cyber. InvestorRT with IQFeed was rock solid. I mean SOLID!" - Comment from Public IRC Chat
"This is an excellent value, the system is generous (allowing for 500 stocks) and stable (and really is tick-by-tick), and the support is fantastic." - Comment from Shirin via Email
"The service is great, I see a noticeable improvement in my volume profiles over [broker]'s data feed" - Comment from Larry
"I am a hedge fund manager here. It’s funny, I have a Bloomberg terminal and a Bridge feed, but I still like having my DTN feed!" - Comment from Feras
"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther
"Everything is working great with the API. I love it." - Comment from Calvin
"DTN feed was the only feed that consistently matched Bloomberg feed for BID/ASK data verification work these past years......DTN feed is a must for my supply & demand based trading using Cumulative Delta" - Comment from Public Forum Post
"DTN has never given me problems. It is incredibly stable. In fact I've occasionally lost the data feed from Interactive Brokers, but still been able to trade because I'm getting good data from DTN." - Comment from Leighton
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»Forums Index »Product Support »POLLS & SURVEYS »Best Method of Providing Customer Support
Author Topic: Best Method of Providing Customer Support (1 messages, Page 1 of 1)

Poll:
Public Forums (such as this):
13 (65%)
Email (If we average 10 minute response time):
3 (15%)
Real Time Chat:
2 (10%)
Telephone:
2 (10%)

Administrator
-Interested User-
Posts: 11
Joined: Apr 13, 2004


Posted: Apr 19, 2004 05:27 PM          Msg. 1 of 1
Please tell us which is your preferred method of receiving customer support for your DTN Market Access Service.
 

 

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