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"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"I just wanted to let you know how fast and easy I found it to integrate IQFeed into our existing Java code using your JNI client. In my experience, such things almost never go so smoothly - great job!" - Comment from Nate
"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
"Interactive Brokers tick data was inconsistent, so I have switched to using DTN exclusively. It is great to no longer have to worry about my datafeed all day long." - Comment from Philippe
"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post
"I use IQ Feed, Great stuff as far as data analysis information, storage and retrieval is concerned." - Comment from Public Forum
"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther
"You have an excellent product !!!!!!" - Comment from Arely
"DTN feed was the only feed that consistently matched Bloomberg feed for BID/ASK data verification work these past years......DTN feed is a must for my supply & demand based trading using Cumulative Delta" - Comment from Public Forum Post
"I just wanted to tell you what a fine job you have been doing. While *******, from what I hear, has been down and out, off and on, IQ feed has held like a champ this week." - Comment from Shirin
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DTN_Stephen has contributed to 118 posts out of 18269 total posts (0.65%) in 1,214 days (0.10 posts per day).

20 Most recent posts:
DTN.IQ Client Software Support » Connection to IQFeed Dec 11, 2017 07:01 AM (Total replies: 2)

It sounds like you still need to download the IQ Client.

http://www.iqfeed.net/iqfeed_client.exe

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net



There was a Latency related issue on Friday. Please read our official post on our twitter page.

https://twitter.com/dtn_iqfeed?lang=en

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


IQFeed Developer Support » splits, renames, buyouts etc Nov 20, 2017 01:51 PM (Total replies: 1)

There are numerous sources of this information within the news feeds, our notifies section of the symbol guide as well as fundamental data in the data stream.

• Within News, you will find various corporate action stories from PR Newswire and Business Wire as press releases are released by the company. From Rea-Time Traders news there is a corporate actions section. Overall you will find thousands of stories each data that are included in our base service.

• On our website, if you go to the Symbol Guide towards the bottom of the page there is the Notifies section. There you will find various stock symbol changes.

• In the stream we include many fields of Fundamental data that includes the past split numbers and dates. Dividend information is also available as long as you are entitled for the Extended Fundamental Data service for $5/mo.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


IQFeed Developer Support » How do I get daily info? Nov 10, 2017 07:18 AM (Total replies: 1)

If you are interested in using IQFeed data with an outside application that you have developed, then the API service is needed and mandatory. The API license contains sample code in several programming languages and works via TCP/Socket connections so it is very easy to work with. Once you pay the API subscription fee you have full access to the docs within as well as access to our developer support team which will be happy to answer any questions that you have which are development related.

“You can sign up right away for full access at www.iqfeed.net/dev by clicking “Register” or reach out to sales group for any questions we can answer”.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » Bundled Trades Nov 6, 2017 08:55 AM (Total replies: 3)

Please contact us through our chat function from www.iqfeed.net; where you will find a link for our chat on the left hand side. You can also contact us at 800-779-7299 for phone support.

We will need to gather additional information to answer your question fully.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


IQFeed Developer Support » Missing symbols or unknown mapping Oct 30, 2017 01:09 PM (Total replies: 3)

That is correct.

C.BMO-* BANK OF MONTREAL PFD SER 31 CL TSE EQUITY

C.BPO-* BROOKFIELD OFFICE PROPERTIES I TSE EQUITY

C.NA-* NATIONAL BANK OF CANADA SERIES TSE EQUITY

C.RY-* ROYAL BANK OF CANADA TSE EQUITY

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


IQFeed Developer Support » Missing symbols or unknown mapping Oct 30, 2017 11:05 AM (Total replies: 3)

The symbol you would want to utilize is C.BMO-*

Please let us know if there is anything else we can assist you with.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » New format Oct 4, 2017 08:34 AM (Total replies: 5)

You can also contact IQ Feed support at 800-779-7299.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » New format Oct 4, 2017 08:29 AM (Total replies: 5)

The information you are posting in our forums appears to be gathered from a Custom Software using our API?

We are attempting to validate your account so that we can get you to the correct support team.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


DTN.IQ Client Software Support » New format Oct 4, 2017 07:25 AM (Total replies: 1)

Please contact us at support@iqfeed.net with your IQ Login details for further assistance.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » New format Oct 4, 2017 07:25 AM (Total replies: 5)

Please contact us at support@iqfeed.net with your IQ Login details for further assistance.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » how to understand the symbol format Sep 5, 2017 02:05 PM (Total replies: 9)

Unfortunately that number 23,304 that our symbol lookup is reflecting for London Stock Exchange (Equities) has Mutual Funds and Bonds intermingled.

This has been reported to our developers for resolution. Unfortunately there is not an ETA at this time.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » how to understand the symbol format Aug 31, 2017 12:57 PM (Total replies: 9)

If you utilize NCM, NGM and NGSM you will get the expected results for NASDAQ. You should omit OTC and OTCBB.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » how to understand the symbol format Aug 29, 2017 07:10 AM (Total replies: 9)

Equity is stock symbols.

Index is index symbols.

Money is money market symbols.

Mutual is mutual funds.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » how to understand the symbol format Aug 28, 2017 06:42 AM (Total replies: 9)

The number 63,449 under NASDAQ that you see it the total number of Equities, Equity Option symbols, Indexes, OTC and Futures symbols.

You can drill further down by utilizing the Security Type field just below where you had chosen Filter by Exchange.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net



Our Market Data team has reviewed the trades in question between August 16th and 18th, 201 on NFLX.

Although this is a higher amount then typical, trades occurring between the value of bid/ask do occur and are valid.

We have verified our data against other data vendors which are also matching what we have.

Please let us know if there is anything else we can assist you with.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


IQFeed 3rd Party Software Support » Looking for a download to ascii Aug 9, 2017 12:31 PM (Total replies: 4)

The link I posted in regards to MULTICHARTS is the only information I have in regards to ASCII tools.

We do have another software called Prophet X which has as part of it's tools "Web Services" that allows a browser interface.

Although PXWeb usually returns an XML result, it is possible to request for the response to be generated as a simple HTML table fragment that can be easily embedded into a web page.? Other possible formats for the result include CSV and JSON.

www.prophetx.com

http://pxweb.dtn.com/PXWebDoc/Default.aspx

You can also contact our sales team at (800) 532-0136

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » Wilshire 5000 Jul 3, 2017 08:59 AM (Total replies: 3)

We currently carry the Wilshire 5000 Total Market Index in our NYSA ARCA data.

The symbol is W5000.X and you will receive that data free in a delayed fashion with the IQ Feed Core Services.


Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net

Edited by DTN_Stephen on Jul 3, 2017 at 09:00 AM


Investor RT has built there own internal client to connect to IQ Feed when using OSX or a MAC operating system.

They are the only 3rd party licensed software that does not require the IQ Client when operating off a MAC platform.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » Holes in tick data Jun 22, 2017 07:21 AM (Total replies: 4)

*Trades not occurring for several minutes at a time can, and will happen.
*Trading halted by the exchange also can happen.
*Listed examples below:

WDR was halted on 6/9/17 due to announcement of assets under management.

WFM was halted on 6/16/17 at the beginning of the session due to the buyout from Amazon.

AZN halted by the exchange on 12/9/16

CDEV – cannot find news story but we are matching other data providers for 1/11/2017
CDEV – same with 1/24/17
CDEV – same with 1/27/17

MCD halted by exchange on 3/1/17

UWT – we’re matching other data providers 12/9/16

AUPH – matching other data providers 2/10/17

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net



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