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DTN_Stephen has contributed to 418 posts out of 20420 total posts
(2.05%) in 2,661 days (0.16 posts per day).
20 Most recent posts:
General Product Announcements »
2021 Thanksgiving (Exchange Schedules) Nov 18, 2021 01:57 PM
(Total replies: 0)
Thanksgiving Day 2021 Holiday Schedule All times are Central Standard unless otherwise noted Wednesday, November 24, 2021 Regular trading hours with the following exceptions: CBOE SPX, VIX Options No overnight session CME GLOBEX Regular Daytime Hours Equity, Bitcoin, Interest Rate, FX, Energy, Metals Regular open at 5:00 p.m. for trade date of Friday, November 26 MGEX SPIKES Regular open at 5:00 p.m. for trade date of Friday, November 26 Grain and Oilseed, Mini-Grain, MGEX Indices Pre-open state Dairy No overnight session Thursday, November 25, 2021 CBOE SPX, VIX options 11:00 p.m. opening for trade date of Friday, November 26 CME Globex Equity, Bitcoin, Interest Rate, FX, Energy, Metals Trading halt at Noon Halted products resume trading at 5:00 p.m. for trade date of Friday, November 26 Grain and Oilseed, Mini-Grain, MGEX Indices Pre-open state Dairy, Lumber, Livestock Closed ICE ENDEX Regular Trading Hours ICE Futures Europe ICE Brent, WTI, Permian WTI, Low Sulphur Gasoil, Heating Oil, ULS Diesel, RBOB Early close at 1:30 p.m. International Coal Early close at 12:30 p.m. Sugar Early close at 11:00 a.m. ICE Futures US Sugar No 11 and 16, Coffee, Cotton, Cocoa, Canola, FCOJ Closed Canola Regular Trading Hours Bakkt Bitcoin Early close at Noon No TAS Trading MSCI Index, FANG Early close at Noon No TAS Trading US Dollar Index, Currency Pairs Early close at Noon No TAS Trading Monthly Precious Metals Early close at Noon No TAS Trading NYSE, NYSE American, ARCA, NASDAQ, NYSE Bonds Closed Friday, November 26, 2021 CBOE, CFE Early close at 12:15 p.m. CME GLOBEX Equity, Bitcoin, Interest Rate, FX Early close at 12:15 p.m. Energy, Metals Early close at 12:45 p.m. Copper TAS Early close at 11:00 a.m. Silver TAS Early close at 11:25 a.m. Gold TAS Early close at 11:30 a.m. Platinum TAS Early close at 11:05 a.m. Palladium TAS Early close at 11:00 a.m. Crude Oil TAS, Heating Oil TAS, ULSD TAS, RBOB TAS Early close at 12:30 p.m. Grain and Oilseed, Mini-Grain, MGEX Indices, MGEX SPIKES Regular open at 8:30 a.m. Grain and Oilseed Early close at 12:05 p.m. Lumber and Livestock Early close at 12:05 p.m. Grain, Oilseed, Livestock TAS Early close at Noon MGEX Wheat Early close at 12:15 p.m. MGEX SPIKES Early close at 12:13 p.m. Mini-Grain, MGEX Indices Early close at 12:30 p.m. Dairy Closed ICE ENDEX Regular trading hours ICE Futures Europe ICE Brent, WTI, Permian WTI, Low Sulphur Gasoil, Heating Oil, ULS Diesel, RBOB, Coal Early close at 1:00 p.m. ICE Futures US Cotton Late open at 7:00 a.m. Cotton and FCOJ Early close at 12:30 p.m. TAS Trading ends at 12:25 p.m. Sugar, Coffee, Cocoa, Canola Regular trading hours Bakkt Bitcoin Early close at 1:00 p.m. TAS trading ends at 1:00 p.m. MSCI Index, FANG, Arca Gold Miners Index Early close at 12:15 p.m. TAS trading ends at Noon US Dollar Index, Currency Pairs Early close at 12:15 p.m. TAS trading ends at Noon Monthly Precious Metals Early close at 12:45 p.m. TAS trading ends at 11:25 a.m. for Silver TAS trading ends at 11:30 a.m. for Gold NYSE, NYSE American, Arca, NASDAQ Early close at Noon Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
General Product Announcements »
2021 Thanksgiving Customer Service Hours Nov 18, 2021 01:44 PM
(Total replies: 0)
Thanksgiving Holiday Thursday, November 25th Thanksgiving Day : Closed 12:00pm-5:00pm (cst) Reopen: 5:00pm (cst) Friday, November 26th: Close at 2:00pm. Reopen 5:00pm Sunday Nov. 28th Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
Data and Content Support »
options Complex Order Books? Nov 18, 2021 07:34 AM
(Total replies: 4)
We do not have market depth on options; only NBBO. Question: If a spread trade executes at a single price on an options exchange's Complex Order Book, how would that be reported on OPRA? How would they decompose the spread into individual legs with an execution price for each leg? Answer: Yes it does. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
Data and Content Support »
options Complex Order Books? Nov 17, 2021 01:11 PM
(Total replies: 4)
All trades are reported thru the OPRA feed, however these type of trades are not flagged as such. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
General Product Announcements »
IP Address Change for IQ Services - Firewall Settings for IQ Oct 26, 2021 11:10 AM
(Total replies: 3)
UPDATE: 10/27/21 (10:30am CDT) 10% of IQ Feed users will be migrated to the new Chicago servers. We expect to complete customer migration to the new Chicago servers by mid- November. We will not be providing a timetable for specific customers migration to the new servers. Please direct any additional questions to support@iqfeed.net Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
General Product Announcements »
IP Address Change for IQ Services - Firewall Settings for IQ Oct 26, 2021 09:27 AM
(Total replies: 3)
We will begin the planned migration to our new data servers in Chicago on Wednesday October 27th, 2021 at 10:30am Central standard time. Please be aware not all users will be migrated to the new servers immediately. This is a controlled move under strict conditions so that we can continue to provide the service level you have come to expect from DTN. You can email any questions or concerns to support@iqfeed.net or respond to this forum post. Thank You Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
Data and Content Support »
Zero data in historical trades Oct 18, 2021 09:48 AM
(Total replies: 2)
Unfortunately the exchange had problems providing data on 5/5/21. The file the exchange provided later did not contain values; so they are indicated as ZERO'S in the file. There is not a way to recover the data from the exchange. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
Data and Content Support »
difference in open interest between Daily Symbol and **.IO.Z ??? Oct 18, 2021 07:02 AM
(Total replies: 2)
The symbol @ES.IO.Z includes all the active contracts Open Interest. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
Data and Content Support »
difference in open interest between Daily Symbol and **.IO.Z ??? Oct 18, 2021 06:22 AM
(Total replies: 2)
I will respond with an answer shortly once my market data team has had a chance to review the data. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
Data and Content Support »
Zero data in historical trades Oct 18, 2021 06:21 AM
(Total replies: 2)
We are looking into the data for PHYS. I will post a reply as soon as I have a response from our market data team. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
General Product Announcements »
NYSE ARAC INDEXES (Data Issues) Sep 27, 2021 12:45 PM
(Total replies: 2)
NYSE ARCA INDEXES data is fully restored. We appreciate your patience. If you continue to encounter any symbol/data issues please freel free to contact us at support@iqfeed.net. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
General Product Announcements »
NYSE ARAC INDEXES (Data Issues) Sep 27, 2021 10:41 AM
(Total replies: 2)
We continue to investigate the disruption in services with NYSE ARCA INDEXES. We appreciate your patience in this matter. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
General Product Announcements »
NYSE ARAC INDEXES (Data Issues) Sep 27, 2021 09:23 AM
(Total replies: 2)
We are currently experiencing a disruption of data that we normally receive from NYSE ARCA INDEXES. Unfortunately at this time we do not have an ETA for the resolution. However be assured we are working with our partners to get this resolved as quickly as possible. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net Edited by DTN_Stephen on Sep 27, 2021 at 09:24 AM Edited by DTN_Stephen on Sep 27, 2021 at 09:26 AM
General Product Announcements »
OTC "Status Update" Sep 14, 2021 08:46 AM
(Total replies: 3)
OTC/Pink Sheet Markets are working as expected this morning upon opening. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
General Product Announcements »
OTC "Status Update" Sep 13, 2021 03:44 PM
(Total replies: 3)
At this time OTC/Pink Sheet exchanges are still having issues disseminating data. We will continue to update the forums as we receive additional status updates. Thank you for your patience. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
General Product Announcements »
OTC "Status Update" Sep 13, 2021 10:56 AM
(Total replies: 3)
At this time we have not received an update from the OTC/Pink Sheets exchange. Data is still missing or intermitent. I will continue to update the forums as new information comes in. Thank you. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
General Product Announcements »
OTC "Status Update" Sep 13, 2021 08:58 AM
(Total replies: 3)
Currentlyly the OTC/Pink Sheet Markets are having issues at the Exchange level disseminating data. We are waiting on an update from the exchange and there is not currently at ETA. I will update the forum post as soon as I have more information to provide. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
Data and Content Support »
mktsymbols_v2.txt - full dates for futures, options, and foptions Sep 2, 2021 09:01 AM
(Total replies: 7)
Thank you for the enhancement request. While we have noted your idea, we cannot accommodate your suggestion at this time. We will, however, log the idea for future consideration. Thank you for being a DTN customer. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
Data and Content Support »
mktsymbols_v2.txt - full dates for futures, options, and foptions Sep 1, 2021 03:01 PM
(Total replies: 7)
Could you expand more on this? From my understanding we are currently matching the Industry Standard in this regard. At this time it's highly unlikely we would move forward with such a project this idea for future consideration. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
Forum Suggestions »
https:// ???? Sep 1, 2021 02:52 PM
(Total replies: 2)
Thanks for bringing this to our attention!! We are in the planning stages of a project to update the iqfeed.net website and that project would also address this. However, given the security concerns of this issue, we are investigating if a short-term fix is viable to address this before the long term project is completed. Please also keep in mind are primary driver right now is to get our data servers migrated to their new location in Chicago! Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net |
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