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DTN_Stephen has contributed to 173 posts out of 19140 total posts (0.90%) in 1,770 days (0.10 posts per day).

20 Most recent posts:
DTN.IQ Client Software Support » IQ Feed client on Mac does not work Yesterday @ 11:27 AM (Total replies: 7)

You would need run the MAC Client in Wine to make a connection on Linux.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com



You will see them immediately.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com


Data and Content Support » VXX Data Missing Jun 24, 2019 01:27 PM (Total replies: 10)

We have added a new symbol "VXXOLD" which has the complete daily and minute history of the old VXX.

Please keep in mind the daily history is split-adjusted and the minute history is not adjusted as is the rule with all our equity symbols.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com


Data and Content Support » Is Historical Level 1 Tick Data Available? Jun 21, 2019 01:51 PM (Total replies: 4)

We carry historical bid/ask data for Trades only.

We do have historical bid/ask Quotes on our Roadmap as a feature, unfortunately I do not have an ETA on this feature.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com


Data and Content Support » Is Historical Level 1 Tick Data Available? Jun 21, 2019 12:44 PM (Total replies: 4)

We do provide the following fields through the API; Ask Change; Bid Change and also Ask Size and Bid Size.

You can login to the developer side of the site and look at Update/Message Summary Format.

http://www.iqfeed.net/dev/api/docs/Level1UpdateSummaryMessage.cfm

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com


Data and Content Support » Historical Tick Data Beyond 8 Days Jun 21, 2019 09:30 AM (Total replies: 2)

Between the hours of 9:30am - 4:30pm Eastern you can receive 8 calendar days of tick data. Outside those hours you can receive 180 calendar days.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com


Data and Content Support » XGU19 data Jun 13, 2019 08:37 AM (Total replies: 3)

We have verified XGU19 data as correct.

We compared the closing bar of 6/11 and the open bar of 6/12 and confirmed this data was correct. Please keep in mind the June contract XGM19 has more than 10 times the volume of XGU19 currently.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com


Data and Content Support » @ESH16 - daily data without 2016-03-06 Jun 13, 2019 07:41 AM (Total replies: 2)

Thank you for your post.

March 6, 2016 was a Sunday. When the ES opens on Sunday night that is for Monday's session. In this case you will find there is never a daily bar on a Sunday due to this.

Recent Example:
Daily Data OHLC

2019-06-10 2893.25 2905.75 2880.50 2889.25
2019-06-07 2840.00 2886.25 2838.00 2875.00

June 9th, 2019 was a Sunday and there is no corresponding daily data for this date.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com


Data and Content Support » XGU19 data Jun 13, 2019 06:33 AM (Total replies: 3)

We are investigating XGU19 and I will respond the moment I have a complete answer. Please be aware the current front month is still June or XGM19 where a majority of volume is currently at.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com


Data and Content Support » Incorrect NEM Option strike prices? Jun 10, 2019 01:04 PM (Total replies: 1)

Thank you for your Forum post.

They are legitimate strike prices for NEM. There was a merger between Newmont Mining and Goldcorp in January that resulted in the listing of non-standard strike prices. Note that there are also options with root NEM1.

DATE: APRIL 12, 2019

SUBJECT: NEWMONT MINING CORPORATION – CASH DISTRIBUTION OPTION SYMBOLS: NEM/2NEM DATE: 04/16/19

Newmont Mining Corporation (NEM) has announced a Special Cash Dividend of $0.88 per NEM Common Share. The record date is April 17, 2019; the payable date is May 1, 2019. The ex-distribution date for this distribution will be April 16, 2019.

CONTRACT ADJUSTMENT

EFFECTIVE DATE: April 16, 2019

NEW MULTIPLIER: 100 (e.g., for premium extensions a premium of 1.50 equals $150.00; a strike of 36.00 yields $3,600.00).

CONTRACT MULTIPLIER: 1

STRIKE PRICES: Strike prices will be reduced by 0.88. (For example, a strike of 15.00 will be reduced to 14.12; a strike of 60.00 will be reduced to 59.12)

OPTION SYMBOLS: NEM remains NEM 2NEM remains 2NEM

DELIVERABLE PER CONTRACT: 100 Newmont Mining Corporation (NEM) Common Shares CUSIP: 651639106

DISCLAIMER

This Information Memo provides an unofficial summary of the terms of corporate events affecting listed

http://www.cboe.com/delayedquote/quote-table


Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com

Edited by DTN_Stephen on Jun 10, 2019 at 01:18 PM

Data and Content Support » VXX Data Missing May 30, 2019 07:01 AM (Total replies: 10)

I will append your Customer Request to our Product Management team with this new information. Thank you for the feedback.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com


Data and Content Support » VXX Data Missing May 28, 2019 06:44 AM (Total replies: 10)

We have entered a Customer Request to see if this can be added. We will update this forum if they decide to add this feature.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com


IQFeed Developer Support » EOD Historical Dividend Adjustments May 22, 2019 03:23 PM (Total replies: 40)

Please email me at stephen.shockey@dtn.com with your IQ User ID or Login and I will followup on it tomorrow morning and provide an exact answer.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com


General Product Announcements » Memorial Day Holiday Hours 2019 May 21, 2019 11:09 AM (Total replies: 0)

DTN will be observing Holiday Hours for Memorial Day and will be closed between (12:00pm - 5:00pm) Central Standard time on May 27th, 2019.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com


Data and Content Support » VXX Data Missing May 14, 2019 04:32 PM (Total replies: 10)

It appears Yahoo Finance has chosen an arbitrary date of 5/24/2018 to prepend the old VXX data into the new VXX Symbol.

We have compared our data on VXX to other data providers similar to IQ Feed and they are handling it he same way we are, with new VXX History starting on 1/18/18.

If you would like to contact us at support@iqfeed.net with your IQ username or login ID we can enter a Customer Request to create an additional symbol with the prepend VXX history with the price history.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com


Data and Content Support » VXX Data Missing May 14, 2019 11:48 AM (Total replies: 10)

The original VXX was created on January 29, 2009 and matured ten years later, on January 30, 2019.

VXXB, “Series B”, was created on January 19, 2018 and matures 30 years later, on January 23, 2048.

See links below.


http://www.ipathetn.com/US/16/en/details.app?instrumentId=341408

http://www.ipathetn.com/US/16/en/etnsnapshot.app?instrumentId=259118

The problem occurred when ICE changed the symbol for VXXB to VXX effective May 2, 2019. We transferred history for VXXB to VXX at that time.

Earlier history for VXX is not relevant to the current VXX. It is a different instrument that matured in January and no longer trades.

Unfortunately, even if we wanted to prepend the old VXX history to the new VXX. We couldn’t do that. There is a one-year period when both VXX and VXXB were trading in parallel.

The relationship between VXZ and VXZB is similar. VXZ is the mid-term version, VXX the short-term version.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com


Data and Content Support » Calculation formula for DTN Market Statistics. May 14, 2019 10:25 AM (Total replies: 2)

DTN calculates Advancing or Declining (Issues & Volume) based on the previous days close.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com


Data and Content Support » VXX and ITB intermittent May 10, 2019 08:40 AM (Total replies: 2)

The intermittent issues with VXX, VXZ and ITB have been resolved. Thank you for bringing this to our attention.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com


Data and Content Support » VXX and ITB intermittent May 10, 2019 08:01 AM (Total replies: 2)

We are looking into this intermittent issue with VXX, VXZ and ITB showing Invalid in the IQ Feed Snap Quote.

I will update the forum as soon as I have additional information.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com


Data and Content Support » Wrong price in Times & Sales Apr 17, 2019 10:18 AM (Total replies: 1)

We have verified CSX precision reporting with the NYSE official website where they are reporting the high value for the day as 50.6975. We also verified the data against a different 3rd party data source and their data matches ours.

We are faithfully displaying the prices that is sent by the exchange.


http://blogs.reuters.com/ben-walsh/2013/11/18/do-stocks-really-trade-for-fractions-of-a-penny-sort-of/

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com



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