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"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum
"Version 4.0.0.2 has been working well for me and I appreciate that it is now a much tighter client to work with. I feel I can go to press with my own application and rely on a stable platform" - Comment from David in IA.
"As a past ******* customer(and not a happy one), IQ Feed by DTN is a much better and cheaper product with great customer support. I have had no problems at all since switching over." - Comment from Public Forum
"If someone needs the best quality data and backfill beyond what their broker provides at a rate that is the best in the industry, I highly recommend IQFeed." - Comment from Josh via Public Forum
"I've been using IQFeed 4 in a multi-threaded situation for the last week or two on 2600 symbols or so with 100 simultaneous daily charts, and I have had 100% responsiveness." - Comment from Scott
"Thanks for the great product and support. During this week of high volume trading, my QuoteTracker + IQ Feed setup never missed a beat. Also, thanks for your swiftness in responding to data issues. I was on ******* for a few years before I made the switch over early this year, and wish I had done it a long time ago." - Comment from Ken
"Very impressed with the quality of your feed - ******* is a real donkey in comparison." - Comment from A.C. via Email
"Just a quick one to say I'm very impressed so far :) The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. The system is very robust and pretty quick considering the extent of data that's available. The support guys have been very helpful too, in combination with the forums it's been plain sailing so far!" - Comment from Adam
"IQ feed works very well, does not have all of the normal interruptions I have grown used to on *******" - Comment from Mark
"Thank God for your Data Feed as the only Zippers I see are on my pants (LOL), and no more 200 pip spikes to mess up charts." - Comment from Spiro via Email
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Viewing User Profile for: DTN_Stephen
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Joined: Aug 22, 2014 02:04 PM
Last Post: Aug 9, 2017 12:31 PM
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Email: stephen.shockey@telventdtn.com
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DTN_Stephen has contributed to 102 posts out of 18004 total posts (0.57%) in 1,093 days (0.09 posts per day).

20 Most recent posts:
IQFeed 3rd Party Software Support » Looking for a download to ascii Aug 9, 2017 12:31 PM (Total replies: 4)

The link I posted in regards to MULTICHARTS is the only information I have in regards to ASCII tools.

We do have another software called Prophet X which has as part of it's tools "Web Services" that allows a browser interface.

Although PXWeb usually returns an XML result, it is possible to request for the response to be generated as a simple HTML table fragment that can be easily embedded into a web page.? Other possible formats for the result include CSV and JSON.

www.prophetx.com

http://pxweb.dtn.com/PXWebDoc/Default.aspx

You can also contact our sales team at (800) 532-0136

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » Wilshire 5000 Jul 3, 2017 08:59 AM (Total replies: 3)

We currently carry the Wilshire 5000 Total Market Index in our NYSA ARCA data.

The symbol is W5000.X and you will receive that data free in a delayed fashion with the IQ Feed Core Services.


Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net

Edited by DTN_Stephen on Jul 3, 2017 at 09:00 AM


Investor RT has built there own internal client to connect to IQ Feed when using OSX or a MAC operating system.

They are the only 3rd party licensed software that does not require the IQ Client when operating off a MAC platform.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » Holes in tick data Jun 22, 2017 07:21 AM (Total replies: 4)

*Trades not occurring for several minutes at a time can, and will happen.
*Trading halted by the exchange also can happen.
*Listed examples below:

WDR was halted on 6/9/17 due to announcement of assets under management.

WFM was halted on 6/16/17 at the beginning of the session due to the buyout from Amazon.

AZN halted by the exchange on 12/9/16

CDEV – cannot find news story but we are matching other data providers for 1/11/2017
CDEV – same with 1/24/17
CDEV – same with 1/27/17

MCD halted by exchange on 3/1/17

UWT – we’re matching other data providers 12/9/16

AUPH – matching other data providers 2/10/17

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » Delisted Stocks May 16, 2017 03:21 PM (Total replies: 7)

The symbol UA.C has stored historical Daily and Intraday data.

Please let us know if there is anything else we can assist you with.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » minute bars from tick data May 2, 2017 07:53 AM (Total replies: 9)

(1) Minute bars are built from the previous minutes tick data.

(2) I will be unable to answer your second question without more specific information.

(3) Daily data is built from tick data yes.

Please contact us at support@iqfeed.net by email; you can also contact us through a chat from our website iqfeed.net. You will find a link for technical support chat on the left hand side of the page.

Lastly you can also contact us at (800) 779-7299 for phone support to help you answer your second question.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » Earliest hour to do a lookup May 1, 2017 08:37 AM (Total replies: 1)

Historical tick and minute data will be available immediately upon receipt from the exchange.

Daily historical data will be available after the Close and Settlement is received by the exchange. This would depend on the close of the specific symbol in question.

In general all Daily historical data for futures would be available for lookup by 8:00pm EST.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » Bad Data for TY (ZN, @TY#C) May 1, 2017 07:48 AM (Total replies: 1)

Thank you for your post. We have reviewed the data on @TY#C. We do not see any precision errors on the daily data.

Please feel free to email us any screenshots to support@iqfeed.net.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » Delisted Stocks Mar 27, 2017 01:22 PM (Total replies: 7)

The daily and Minute data is available on de-listed stocks unless the symbol is reused.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » Option symbols Mar 13, 2017 02:17 PM (Total replies: 3)

You may try parsing the symbol from the back instead of the front this may resolve your issue.

Please keep in mind if you have a API license we do have Developer Support in both chat and email.

You can also contact our sales team to signup for an API and get that additional level of support.

sales@iqfeed.net
(800) 475-4755

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » Option symbols Mar 13, 2017 10:22 AM (Total replies: 3)

The additional 1 in the symbol is to designate it as a non-standard option, due to some sort of corporate Action.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


IQFeed Datafeed Wish List » IBEX Data Mar 8, 2017 06:50 AM (Total replies: 1)

Thank you for your post regarding interest in the IBEX-35 Index. I have forwarded the details to our Product Management team.

Can you please also submit your request by email to support@iqfeed.net with your IQ Login ID

We review these requests on a monthly basis and will contact you by email and post in the forums if we decide to add this content.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net



IQ Feed provides a 7 day trial which would be a great opportunity to compare IQ Feed data against Interactive Brokers data. You can find a link off our main page iqfeed.net in bold GET FREE TRIAL NOW.

Did you know that you can get our stand-alone, Forex-only complete data package for only $30 per month?

• Our professional tick by tick streaming data
• Over 10 years of one-minute bars
• Six months of tick history


Please fee free to contact our sales department at sales@iqfeed.net or start a chat from our iqfeed.net homepage.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » Eurex timestamp lag Feb 27, 2017 09:27 AM (Total replies: 1)

The timestamps are received from the Eurex Exchange.

All data does flow through our United States based servers.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » UVXY - split in May 2015 Jan 31, 2017 12:15 PM (Total replies: 4)

We have verified that a 5X reverse split was indeed done in May 2015.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


Data and Content Support » UVXY - split in May 2015 Jan 30, 2017 07:54 AM (Total replies: 4)

Are you looking at daily data or intraday data on UVXY?

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


DTNIQ Client Software Wish List » Export Data Jan 27, 2017 02:52 PM (Total replies: 3)

I have entered a customer request to our product managers regarding your post. If they decide to add your enhancement they will email you as well as post on the forums.

Enhancement Requested - History file that includes the expiration date of the futures contract in the continuous back-adjusted history.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


DTNIQ Client Software Wish List » Export Data Jan 27, 2017 09:29 AM (Total replies: 3)

We currently provide the ability to export historical data into a CSV files (1) symbol at a time in our DTNiQ software. We also offer an API that can be utilized to write your own custom application with the desired functionality.

We may also suggest products like QCollector which many of our customers find to be quite feature rich for exporting our data.

It isn't out of the question that we will provide the requested functionality in the IQ Feed Core product in the future, however it isn't on our near term roadmap.

Please feel free to contact our Sales department in regards to DTNiQ or our custom API at sales@iqfeed.net or (800) 475-4755. We also have a Sales chat function from our website iqfeed.net

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


IQFeed Datafeed Wish List » IMBALANCE FEED, when ? Jan 11, 2017 08:55 AM (Total replies: 3)

We have the Imbalance Feed on our roadmap and we are planning to provide it sometime in 2017.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net


IQFeed Datafeed Wish List » Historical Fundamentals Jan 9, 2017 08:04 AM (Total replies: 1)

Please email us at support@iqfeed.net with your Login ID to IQ Feed so that we can enter a customer request or enhancement for you.

Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net



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