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Joined: Dec 6, 2004 01:19 PM
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has contributed to 4 posts out of 21191 total posts (0.02%) in 7,090 days (0.00 posts per day).

20 Most recent posts:
DTN Satellite Products » dtn sat down Dec 6, 2004 06:20 PM (Total replies: 12)

You knew 2 years ago that omega was not supporting tradestation 2001. They went from a software company to a brokerage house. You should have at the very least tested it on your own in house units running tradestation which I'm sure you did not do! notifing a software vendor that you already know does not support a version of it's software any longer is a waste of time; does microsoft support windows 3 or 3.1 or 95 or 98 anymore? would you waste your time even asking or notifing them? Omega; as any software company that stops support on a product will basically say "so what" and ignore any requests to rewrite its software to accomodate anyone. Do you think Microsoft will rewrite code for windows 3 or 95 or even xp to accomodate your company? If you had tested this "change" before hand you would not be spending any extra money and neither would I, and neither of us would be dealing with this! Your "engineers" are on staff but there is a reasonable possibility that with Christmas coming they could use the overtime or the comp time, think about it. You obviously know nothing about a help desk; go spend some time in their shoes I doubt that you could cope with it very long especially on a day like today. DTN has THE BEST HELP DESK in your industry by far. covering up other dumb****s mistakes gets very tiring. get your screw up fixed. DO IT NOW

DTN Satellite Products » dtn sat down Dec 6, 2004 03:44 PM (Total replies: 12)

My point is was the change tested "BEFORE" it was just shoved out?

DTN Satellite Products » dtn sat down Dec 6, 2004 03:05 PM (Total replies: 12)

Well if your network team had tested it before they pushed it out then we wouldn't have this problem everything was working fine before the network got involved. Now it is going to cost me more money and time to try and fix a problem that should not have existed in the first place. My wife runs a help desk and everytime the network team thinks they know what is going on it screws up 1500 users they also push it out without testing they also don't much care and they also don't tell the help desk until the calls start coming in because they are too busy playing on the internet.

DTN Satellite Products » dtn sat down Dec 6, 2004 01:24 PM (Total replies: 12)

I have not gotten any data since I rebooted early this morning what is going on? I am using tradestation 2000i.


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