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"I have to tell you though that using the IQFeed API is about the easiest and cleanest I have seen for some time." - Comment from Jim
"I just wanted to let you know how fast and easy I found it to integrate IQFeed into our existing Java code using your JNI client. In my experience, such things almost never go so smoothly - great job!" - Comment from Nate
"DTN has never given me problems. It is incredibly stable. In fact I've occasionally lost the data feed from Interactive Brokers, but still been able to trade because I'm getting good data from DTN." - Comment from Leighton
"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.
"I "bracket trade" all major news releases and I have not found one lag or glitch with DTN.IQ feed. I am very comfortable with their feed under all typical news conditions (Fed releases, employment numbers, etc)." - Comment from Public Forum
"The service is great, I see a noticeable improvement in my volume profiles over [broker]'s data feed" - Comment from Larry
"The people at Nirvana have very nice things to say about your company and I can see why! Price and service is a potent combination." - Comment from Ed
"Thanks for following up with me. You guys do a great job in tech support." - Comment from Phelps
"I like you guys better than *******...much more stable and a whole lot fewer issues." - Comment from Philip
"I've been using IQFeed 4 in a multi-threaded situation for the last week or two on 2600 symbols or so with 100 simultaneous daily charts, and I have had 100% responsiveness." - Comment from Scott
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Viewing User Profile for: DTN_Tech_Kevin_A
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Joined: May 7, 2004 01:23 PM
Last Post: Feb 24, 2015 03:09 PM
Last Visit: Feb 24, 2015 03:09 PM
Location: Omaha, NE
Occupation: Technical Support
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DTN_Tech_Kevin_A has contributed to 4 posts out of 18392 total posts (0.02%) in 5,070 days (0.00 posts per day).

20 Most recent posts:
ProphetX Support » How 'bout changing the timeout value for ProphetX ? Feb 24, 2015 03:09 PM (Total replies: 3)

Hello AMA,
There are a variety of things that can cause 'internet burps' and the Prophet X connection can have different responses depending on the cause.
Would it be possible to have you send a screen shot of your System Alert messages you get when this occurs as well as a screen shot of your Help and About Prophet X window to so we can get a better idea of what may be happening with your connection?
Also, I am not aware of any settings available to adjust the time-out period. However, I will check with our development team to be certain and let you know if such exists.

Kevin - DTN Tech Support

We don't want you to put your account information on the forums, but we need to take a look at your account to further assist you.
Could you please send the question and your Prophet X login info to

Kevin - DTN Tech Support

I believe your DTN ProphetX desktop shortcut icon has lost it's mapping to the actual Prophet X application. Delete the desktop icon. Then, go into My Computer > Local Disk (C:) > Program Files > DTN > Prophet X. There should be a ProphetX.exe in there. Right-click this and select Send to > Desktop (create Shortcut). This will put a new DTN Prophet X icon on your desktop that should work correctly. If this doesn't fix it please call our technical support line.

Kevin - DTN Tech Support

ProphetX Support » How to draw a short horizontal line? Dec 13, 2012 10:54 AM (Total replies: 2)

Under File and Preferrences, go to Charts and then Line Studies.
For the General Trendline settings, make sure both 'Extend line left' and 'Extend line right' boxes are unchecked. Now, if you go to your chart and draw a Trendline it will only connect the 2 points you select.

Kevin - DTN Tech Support

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