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"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email
"DTN feed was the only feed that consistently matched Bloomberg feed for BID/ASK data verification work these past years......DTN feed is a must for my supply & demand based trading using Cumulative Delta" - Comment from Public Forum Post
"I've been using IQFeed 4 in a multi-threaded situation for the last week or two on 2600 symbols or so with 100 simultaneous daily charts, and I have had 100% responsiveness." - Comment from Scott
"Just a quick one to say I'm very impressed so far :) The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. The system is very robust and pretty quick considering the extent of data that's available. The support guys have been very helpful too, in combination with the forums it's been plain sailing so far!" - Comment from Adam
"IQFeed version 4 is a real screamer compared to anything else I have seen." - Comment from Tom
"The people at Nirvana have very nice things to say about your company and I can see why! Price and service is a potent combination." - Comment from Ed
"And by the way, have to say this. I love the IQFeed software. It's rock solid and it has a really nice API." - Comment from Thomas via RT Chat
"If you are serious about your trading I would not rely on IB data for serious daytrading. Took me a while to justify the cost of IQ Feed and in the end, it's just a 2 point stop on ES. Better safe than sorry" - Comment from Public Forum
"As a past ******* customer(and not a happy one), IQ Feed by DTN is a much better and cheaper product with great customer support. I have had no problems at all since switching over." - Comment from Public Forum
"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email
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Viewing User Profile for: DTN_Tech_Kevin_A
About Contact
Joined: May 7, 2004 01:23 PM
Last Post: Feb 24, 2015 03:09 PM
Last Visit: Feb 24, 2015 03:09 PM
Website: www.prophetx.com
Location: Omaha, NE
Occupation: Technical Support
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Email: kevin.albracht@telventdtn.com
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DTN_Tech_Kevin_A has contributed to 4 posts out of 18549 total posts (0.02%) in 5,163 days (0.00 posts per day).

20 Most recent posts:
ProphetX Support » How 'bout changing the timeout value for ProphetX ? Feb 24, 2015 03:09 PM (Total replies: 3)

Hello AMA,
There are a variety of things that can cause 'internet burps' and the Prophet X connection can have different responses depending on the cause.
Would it be possible to have you send a screen shot of your System Alert messages you get when this occurs as well as a screen shot of your Help and About Prophet X window to prophetx@dtn.com so we can get a better idea of what may be happening with your connection?
Also, I am not aware of any settings available to adjust the time-out period. However, I will check with our development team to be certain and let you know if such exists.

Kevin - DTN Tech Support


We don't want you to put your account information on the forums, but we need to take a look at your account to further assist you.
Could you please send the question and your Prophet X login info to prophetx@dtn.com?

Kevin - DTN Tech Support


I believe your DTN ProphetX desktop shortcut icon has lost it's mapping to the actual Prophet X application. Delete the desktop icon. Then, go into My Computer > Local Disk (C:) > Program Files > DTN > Prophet X. There should be a ProphetX.exe in there. Right-click this and select Send to > Desktop (create Shortcut). This will put a new DTN Prophet X icon on your desktop that should work correctly. If this doesn't fix it please call our technical support line.

Kevin - DTN Tech Support

ProphetX Support » How to draw a short horizontal line? Dec 13, 2012 10:54 AM (Total replies: 2)

Under File and Preferrences, go to Charts and then Line Studies.
For the General Trendline settings, make sure both 'Extend line left' and 'Extend line right' boxes are unchecked. Now, if you go to your chart and draw a Trendline it will only connect the 2 points you select.

Kevin - DTN Tech Support


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