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"Awesome response, as usual. It is a sincere and refreshing pleasure to do business with DTN, compared to your competition." - Comment from Ryan
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"I "bracket trade" all major news releases and I have not found one lag or glitch with DTN.IQ feed. I am very comfortable with their feed under all typical news conditions (Fed releases, employment numbers, etc)." - Comment from Public Forum
"Previously I was using *******. IQFeed is WAY more economical, and for my charting needs is just as good, if not better." - Comment from Public Forum Post
"This is an excellent value, the system is generous (allowing for 500 stocks) and stable (and really is tick-by-tick), and the support is fantastic." - Comment from Shirin via Email
"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon
"Thanks for all of your help. Great customer service deserves to be recognized which one the reasons I've been a customer of DTN for over 10 years!" - Comment from Stuart
"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post
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So when running in wine it's normal that the diagnostics don't actually run?


It seems like this is possible based on the threads I've read from others but for some reason I'm not having any luck. On the GUI side of things, everything looks fine, but nothing seems to actually connect. The logs seem to support this since it looks like it connects successfully but then immediately complains no clients are connected and begins shutting down. Again, there is no sign of this in the GUI of Diagnostics.exe which will just hang indefinitely without throwing errors or crashing.

It seems like there is a ping issue though since the logs end with "Ping failed: Error: 11010 - Unknown Error."

The machine is a DigitalOcean VPS running Ubuntu 14.04 x64

Any guidance on what sort of black magic I need to use or incantations to mutter while running commands to make this work would be greatly appreciated

Results from traceroute in Diagnostics.exe:

login.interquote.com
Trace route to 66.112.156.213
Hop Min RTT Avg RTT Max RTT IP
1 * * * Error:11010
2 * * * Error:11010
3 * * * Error:11010
4 * * * Error:11010
5 * * * Error:11010
6 * * * Error:11010
7 47 ms 47 ms 47 ms 66.112.156.213


login2.paragonsoftware.net
Trace route to 66.112.148.213
Hop Min RTT Avg RTT Max RTT IP
1 * * * Error:11010
2 * * * Error:11010
3 * * * Error:11010
4 * * * Error:11010
5 * * * Error:11010
6 * * * Error:11010
7 * * * Error:11010
8 * * * Error:11010
9 * * * Error:11010
10 * * * Error:11010
11 * * * Error:11010
12 * * * Error:11010
13 49 ms 49 ms 50 ms 66.112.148.213

Results from ping in Diagnositics.exe:

Pinging login.interquote.com [66.112.156.210] with 32 bytes of data:

Reply from 66.112.156.210: bytes=4 time=48ms TTL=53
Reply from 66.112.156.210: bytes=4 time=48ms TTL=53
Reply from 66.112.156.210: bytes=4 time=48ms TTL=53
Reply from 66.112.156.210: bytes=4 time=52ms TTL=53

Ping statistics for 66.112.156.210:
Approximate round trip times in milli-seconds:
Minimum = 48ms, Maximum = 52ms, Average = 49ms


Pinging login2.paragonsoftware.net [66.112.148.210] with 32 bytes of data:

Reply from 66.112.148.210: bytes=4 time=50ms TTL=49
Reply from 66.112.148.210: bytes=4 time=50ms TTL=49
Reply from 66.112.148.210: bytes=4 time=50ms TTL=49
Reply from 66.112.148.210: bytes=4 time=50ms TTL=49

Ping statistics for 66.112.148.210:
Approximate round trip times in milli-seconds:
Minimum = 50ms, Maximum = 50ms, Average = 50ms

Data and Content Support » Can't Connect via iqconnect.exe Apr 7, 2016 11:42 AM (Total replies: 10)

Oh OK, didn't realize that. Thanks.

Data and Content Support » Can't Connect via iqconnect.exe Apr 7, 2016 10:46 AM (Total replies: 10)

That also seems to work just fine. Should I just not worry about the iqconnect.exe?

Data and Content Support » Can't Connect via iqconnect.exe Apr 7, 2016 10:20 AM (Total replies: 10)

I can't connect to iqfeed when using iqconnect.exe because the connect button is grayed out. The status window just says "Awaiting product ID and version" and never changes.

Strangely, this problem doesn't exist when using Diagnostics.exe. Hitting the test button seems to open the exact same dialog window as the one presented with iqconnect.exe but this connect button is not grayed out, the status window says "Idle" and I can connect just fine. How can I fix this? I've attached my log file with all the errors turned on although there don't seem to be any errors in the log.

Machine info:

--- Machine Info ---
Computer Name: *************
IP Address: 10.0.0.128
User Name: ******

--- Windows Info ---
Microsoft (build 9200), 64-bit
kernel32.dll version 10.0.10586.0



--- Internet Explorer Info ---
Internet Explorer:

--- CPU Info ---
Vendor : GenuineIntel
Processor : Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz
Identifier : Intel64 Family 6 Model 42 Stepping 7
Number of physical CPU cores: 4
CPU MHz : 3293

--- Memory Info ---
Installed RAM: 16368 MB
Memory Available: 12962 MB
Used RAM: %20
Free RAM: %80

--- Drive Info ---
*** Hard Disk: (c:\) ***
Total size: 476487 (MB)
Used: 372762 (MB)
Free: 103725 (MB)
Volume Label:
Serial Number: ****-****
File System: NTFS

*** Hard Disk: (f:\) ***
Total size: 476937 (MB)
Used: 309274 (MB)
Free: 167663 (MB)
Volume Label:
Serial Number: ****-****
File System: NTFS

*** Hard Disk: (g:\) ***
Total size: 1907726 (MB)
Used: 1169858 (MB)
Free: 737868 (MB)
Volume Label: ************
Serial Number: ****-****
File System: NTFS


Registry entry for location of IQFeed:
C:\Program Files (x86)\DTN\IQFeed

Checking for files in: C:\Program Files (x86)\DTN\IQFeed\
Found : IQConnect.exe
Version: 5.2.1.0 Release: 5.2.1.0

Found : DTNIQFeedCOM.dll
Version: 5.2.1.0 Release: 5.2.1.0

Found : IQFeedY.ocx
Version: 5.2.1.0 Release: 5.2.1.0

Found : News.exe
Version: 5.2.1.0 Release: 5.2.1.0

Found : iqlink.exe
Version: 5.2.1.0 Release: 5.2.1.0

Found : IQLinkLauncher.exe
Version: 5.2.1.0 Release: 5.2.1.0

Found : IQWatchQuote.exe
Version: 5.2.1.0 Release: 5.2.1.0

Found : DTNOptionChainLookup.dll
Version: 5.2.1.0 Release: 5.2.1.0

Found : DTNSymbolLookup.dll
Version: 5.2.1.0 Release: 5.2.1.0

Found : DTNNewsLookup.dll
Version: 5.2.1.0 Release: 5.2.1.0

Found : DTNLevel2Lookup.dll
Version: 5.2.1.0 Release: 5.2.1.0


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