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"I am very happy I changed. I love the product, but more so I am thrilled with Tech Support. You are knowledgeable, polite, pleasant and professional." - Comment from Pat
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"Thanks for the great product and support. During this week of high volume trading, my QuoteTracker + IQ Feed setup never missed a beat. Also, thanks for your swiftness in responding to data issues. I was on ******* for a few years before I made the switch over early this year, and wish I had done it a long time ago." - Comment from Ken
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"There is no doubt that IQFeed is the best data provider. I am very satisfied with your services. And IQFeed is the only one that I would recommend to my friends. Now, most of them are using your product in China." - Comment from Zhezhe
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"Can I get another account from you? I am tired of ******* going down so often" - Comment from George
"Just a quick one to say I'm very impressed so far :) The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. The system is very robust and pretty quick considering the extent of data that's available. The support guys have been very helpful too, in combination with the forums it's been plain sailing so far!" - Comment from Adam
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Viewing User Profile for: DTN_Jose
About Contact
Joined: Apr 15, 2021 08:36 AM
Last Post: Oct 6, 2021 05:43 AM
Last Visit: Dec 10, 2021 02:56 AM
Website:  
Location: Netherlands
Occupation: DTN Customer service Rep.
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Email: jose.ribeiro@dtn.com
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DTN_Jose has contributed to 3 posts out of 20453 total posts (0.01%) in 285 days (0.01 posts per day).

20 Most recent posts:
System Status Announcements » LIVE CHAT is now 100% operational Oct 6, 2021 05:43 AM (Total replies: 0)

Thank you all for your time and patience.
I gladly inform you that the chat is now 100% operational from any of the DTN websites.

DTN wishes you all an amazing day! :)

José Ribeiro.

System Status Announcements » LIVE CHAT IS DOWN Oct 6, 2021 05:42 AM (Total replies: 2)

Thank you all for your time and patience.
I gladly inform you that the chat is now 100% operational from any of the DTN websites.

DTN wishes you all an amazing day! :)

José Ribeiro.

System Status Announcements » LIVE CHAT IS DOWN Oct 6, 2021 03:19 AM (Total replies: 2)

We are still experiencing issues with the live chat on the iqfeed.net website but it is possible to reach our tech chat support via another site - https://www.dtn.com/refined-fuels/trader/iqfeed/

From that page, a chat BOT will be available for support and an agent can be requested.

Thank you for your time and patience, we will keep everyone up to date.

José Ribeiro.


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