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DTN_mark_e has contributed to 46 posts out of 20867 total posts
(0.22%) in 3,103 days (0.01 posts per day).
20 Most recent posts:
IQFeed 3rd Party Software Support »
Connecting IQFeed to Amibroker Feb 20, 2023 07:35 AM
(Total replies: 2)
Jase, In looking at our connections log, we don't show that you've ever established a connection with IQFeed. Have you installed the IQFeed client? If you've already installed, please test your IQFeed connection by using one of the apps found in the IQFeed Applications folder that should be on your desktop. Test the SnapQuote and the Time & Sales apps. If only the SnapQuote returns data, not the Time & Sales, then you likely have another software on your machine that is blocking the port we use for history. For help with that, please contact our support directly (chat, phone 800 779 7299, or email support@iqfeed.net). If both the SnapQuote and the Time & Sales are working and providing data, then this issue isn't with IQFeed on your machine. If the problem persists in Amibroker, you would likely need to reach out to Amibroker support. Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net Edited by DTN_mark_e on Feb 20, 2023 at 07:35 AM Edited by DTN_mark_e on Feb 20, 2023 at 07:38 AM
Data and Content Support »
SECOND front month contract volumes for Cocoa not matching Bloomberg Volumes Feb 6, 2023 07:54 AM
(Total replies: 3)
Hello, we see no issue with the volume value for the hour bars for 2/1 on @CCK23. We show 22719. You can verify this by using the IQFeed Time & Sales app (found in the IQFeed Applications folder on your desktop). Perhaps on your data pull you aren't counting the implied trades. Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net
DTN.IQ Client Software Support »
IQfeed installs but won't run (Windows 11) Jan 13, 2023 09:38 AM
(Total replies: 4)
Jason, to assist you, please email us (support@iqfeed.net) with your IQFeed Setup log and the IQConnect Log. Please include your IQFeed login ID in your email. The Setup can be found at %temp%\IQFeedSetupLog.txt The IQConnect Log is located in Documents\DTN\IQFeed Thank you. Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net
Data and Content Support »
options Complex Order Books? Nov 7, 2022 02:58 PM
(Total replies: 12)
just a quick note to let you know our devs are investigating. Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net
Data and Content Support »
options Complex Order Books? Nov 7, 2022 08:31 AM
(Total replies: 12)
In the sample you provided, those were the only trade conditions listed, per the exchange. You will see others depending on the symbol and the activity reported. Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net
Data and Content Support »
Forex Oct 31, 2022 07:11 AM
(Total replies: 17)
The IQFeed Core Service does not included those indexes. You would need to add CBOE Indexes for $7.50/month real time (or $2/month delayed). Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net
Data and Content Support »
Forex Oct 28, 2022 07:31 AM
(Total replies: 17)
The CBOE indexes update every 15 seconds between 0930-1615, and the Nasdaq index (VOLNDX.X) updates every second between 0930-1600. Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net
IQFeed 3rd Party Software Support »
SPX.XO Wont load Oct 28, 2022 07:10 AM
(Total replies: 3)
If you need help with adding CBOE Indexes to your account, please contact our support by email (support@iqfeed.net) or visit us in chat https://iqhelp.dtn.com/chat/ Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net
Data and Content Support »
History candles delay Feb 9, 2022 03:21 PM
(Total replies: 4)
no, each exchange is different, albeit all of the CME Group exchanges (CME, CBOT, NYMEX and COMEX) are ten minutes. NASDAQ and NYSE, for example, are 15 minute delays Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net
Data and Content Support »
History candles delay Feb 9, 2022 02:20 PM
(Total replies: 4)
Hello tarasov. Without knowing your account information or login ID, I'd say that you are not subscribed to CBOT and CME, so your data will be delayed by 10 minutes. If you wish to add those exchanges, you can do so at https://myaccount.dtn.com. Sign in, then go to the Existing Accounts page and click the link to "add additional exchanges, news, or add-ons." Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net Edited by DTN_mark_e on Feb 9, 2022 at 02:21 PM
DTN.IQ Client Software Support »
iqfeed crashed with latest winhq version on ubuntu Dec 1, 2021 04:18 PM
(Total replies: 4)
leijin168, is this a custom app that you're using with IQFeed? If so, what are you trying to do with it? Any specific thing you do that leads to the error message? Also... Can you tell us what version of IQFeed you're running? Is this a recent upgrade, and if so, do you know what version you were using previously? Do you have a crashdump (.mdmp file) from the crash? If so, please provide, either here or you can email it to us at support@iqfeed.net. If you can get us an IQFeed logfile from the crash, that would also be helpful to our developers. If you're running in a windowed environment in linux, you can use the IQFeed diagnostics app or windows explorer to locate the logfile, otherwise find the Document's folder wherever the C: drive is located. Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net
DTN.IQ Client Software Support »
Adjusting Data for Stock Splits Apr 18, 2021 10:34 PM
(Total replies: 4)
Thank you. We appreciate and welcome enhancement suggestions. Although we have received customer requests to do so, there is currently no plan to split adjust intraday data in IQFeed. If you would like to add your name to the list of others making this request, but with a special caveat of creating an option to enable/disable the adjustment, please email us at support@iqfeed.net, with your account information. Be sure to include the details of your request in the email. Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net
IQFeed Developer Support »
4/12/21 Data Outage Status Updates Apr 16, 2021 06:10 PM
(Total replies: 31)
Once we have more information with regard to the data backfill, we will post it in the forums. Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net
IQFeed Developer Support »
4/12/21 Data Outage Status Updates Apr 12, 2021 10:47 AM
(Total replies: 31)
I apologize for the delay, however we are working both phone, email and chat support, so we're not able to answer the forums immediately. With that said, this issue should now be clear. Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net
General Product Announcements »
Data Outage - IQ Feed Apr 12, 2021 10:44 AM
(Total replies: 2)
The issue with the IQ equity data has been identified and remedied. Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net
Data and Content Support »
Daily bars for Good Friday Apr 6, 2021 09:06 AM
(Total replies: 6)
We will be removing all 4/2/21 EOD data for symbols that did not trade. This is expected to be completed today. Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net
Data and Content Support »
Daily bars for Good Friday Apr 5, 2021 03:47 PM
(Total replies: 6)
not yet Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net
Data and Content Support »
Daily bars for Good Friday Apr 5, 2021 10:47 AM
(Total replies: 6)
It is my understanding that DTN received notification from the exchange for the release of those numbers on Friday, 4/2. However, our market data team is looking into it further, as they have been informed that other feeds are not carrying this data. Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net
DTN.IQ Client Software Support »
Incorrect Canadian Quotes Mar 29, 2021 06:06 PM
(Total replies: 8)
see prior post from DTN Stephen. We will post more info here when we have it. Thank you. Trading Markets Customer Service 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net
Data and Content Support »
Historical Market Symbols Dec 4, 2020 10:56 AM
(Total replies: 7)
sorry, it's come to my attention that we do have files of expired equities and options. Please contact our support team by email (support@iqfeed.net) and provide your IQFeed user ID, so that we can provide you with links to those inhouse downloads. Trading Markets Customer Service 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-779-7299 (DTNIQ & IQFEED) www.dtn.com/trading | http://www.iqfeed.net Edited by DTN_mark_e on Dec 4, 2020 at 10:56 AM |
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