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"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon
"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim
"Awesome response, as usual. It is a sincere and refreshing pleasure to do business with DTN, compared to your competition." - Comment from Ryan
"My broker in Davenport suggested I give you a try as he uses your service and says its the best." - Comment from Bill via RT Chat
"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah
"If you are serious about your trading I would not rely on IB data for serious daytrading. Took me a while to justify the cost of IQ Feed and in the end, it's just a 2 point stop on ES. Better safe than sorry" - Comment from Public Forum
"Interactive Brokers tick data was inconsistent, so I have switched to using DTN exclusively. It is great to no longer have to worry about my datafeed all day long." - Comment from Philippe
"After all the anxiety I had with my previous data provider it is a relief not to have to worry about data speed and integrity." - Comment from Eamonn
"I've been using Neoticker RT with IQFeed for two months, and I'm very happy with both of the products (I've had IQFeed for two years with very few complaints). The service from both companies is exceptional." - Comment from Public Forum
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Joined: Jun 28, 2006 09:48 AM
Last Post: May 16, 2008 10:43 AM
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stargazer has contributed to 8 posts out of 21196 total posts (0.04%) in 6,536 days (0.00 posts per day).

20 Most recent posts:
DTN.IQ Client Software Support » Customer Tech Support? May 16, 2008 10:43 AM (Total replies: 4)

Problems started when I upgraded winXP to service pack 3. Major problems with this upgrade - Beware - research before you upgrade. Had to restore to a previous point in time. Got most of my programs, devices working. But IQ feed won't re-install correctly. I sent complete details in the emails. Tried re-install about 8 times. Do you have my emails now? Then I will call support.
Dave......

DTN.IQ Client Software Support » Customer Tech Support? May 16, 2008 10:17 AM (Total replies: 4)

Is anyone working in Customer Service? I've sent 2 emails yesterday regarding the problem I'm having re-installingthe IQFeed software and there's been no response. No data feed - No trading!
Dave

Data and Content Support » Data Problem Today Sep 17, 2007 11:22 PM (Total replies: 5)

Thnx....

Data and Content Support » Data Problem Today Sep 17, 2007 05:42 PM (Total replies: 5)

Steve, where's the "Hosts" file located? I'm looking in the DTN/IQfeed directories under program files but there isn't a file called "Hosts".

Thnx

Data and Content Support » Data Problem Today Sep 17, 2007 02:06 PM (Total replies: 5)

RE: Above. Is there a way to force login to "156" servers only?

Data and Content Support » Data Problem Today Sep 17, 2007 02:03 PM (Total replies: 5)

I encountered a data stopage today at about 10:20 through 10:30. Noticed on NQZ7. I was away from my computer so unsure if maybe my Cable Internet connection cut out. Was hooked up to server 66.112.148.113 using QuoteTracker charting. Tried forcing a backfill but no luck filling in missing data. Exited QT and reloaded and was connected to a "156" server and all was fine. No missing data.


Jay, Can you give us an update on the status of the server upgrade?

Data and Content Support » @YMU6 Data For May 1 Jun 28, 2006 10:14 AM (Total replies: 1)

The data for May 1 looks incorrect: O 11,207 H 11,207 L 11,206 C 11,204
The prices are about 250 points lower from the previous day. Pls check it and correct.


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