alaindua
-Interested User-
Posts: 64
Joined: Mar 2, 2005
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Posted: Jul 13, 2007 05:26 AM
Msg. 1 of 9
Hi, Datas out since 3.32 hrs on eurostoxx50 on eurex... Thank you alaindua
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DTN_Ken_Heinze
-Interested User-
Posts: 49
Joined: May 4, 2004
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Posted: Jul 13, 2007 07:50 AM
Msg. 2 of 9
I have reviewed the raw data since 3:15 a.m. EDT, and there are 10,000 ticks between that time an the present. Are you still seein a problem? If so please contact us at service, 800 763-9959
Ken Heinze, Market Access Customer Service
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alaindua
-Interested User-
Posts: 64
Joined: Mar 2, 2005
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Posted: Jul 13, 2007 08:19 AM
Msg. 3 of 9
all markets eurex, datas are ok, except @EXU7
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DTN_Ken_Heinze
-Interested User-
Posts: 49
Joined: May 4, 2004
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Posted: Jul 13, 2007 08:40 AM
Msg. 4 of 9
I was looking at the symbol EXU7 we do not have any symbols on eurex that begin with @. Are you seeing data up to 3:30 on @EXU7? can you still get data on @EXZ7 ?
Ken Heinze, Market Access Customer Service
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alaindua
-Interested User-
Posts: 64
Joined: Mar 2, 2005
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Posted: Jul 13, 2007 09:01 AM
Msg. 5 of 9
no I'm sorry, is EXU7
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DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007
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Posted: Jul 13, 2007 09:46 AM
Msg. 6 of 9
Is it possible for you to send me a screen shot of either your chart, or your time and sales data? You can attatch a file here on the forums or email to support@iqfeed.net.
Thanks,
Sarah
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alaindua
-Interested User-
Posts: 64
Joined: Mar 2, 2005
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Posted: Jul 13, 2007 10:17 AM
Msg. 7 of 9
I confirm on eurex : bund BDU7 is ok dax XGU7 is ok but eurostoxx EXU7 no data... (thank you to see screenshot)
File Attached: EXU7 TODAY.JPG (downloaded 1442 times)
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DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007
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Posted: Jul 13, 2007 10:31 AM
Msg. 8 of 9
Thank you very much for the documentation. My market data team is continuing to look into the problem.
Sarah
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alaindua
-Interested User-
Posts: 64
Joined: Mar 2, 2005
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Posted: Jul 13, 2007 10:43 AM
Msg. 9 of 9
data is ok on EXU7 since 10 mn, thank you
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