Joined: May 31, 2007
Posted: Nov 13, 2007 11:17 AM
Msg. 1 of 1
Problem: A blank watchlist or quote page. You may see only symbols or only some quotes.
Restarting IQ Feed/DTN IQ will correct this 90% of the time. You may also need to reboot your computer.
If this does not correct the problem, try opening a new watchlist/quote page. Add in a few of the symbols that are not updating on the previous page. If they update, go ahead and recreate the watchlist, it has become corrupted. Save the new watchlist, and use this from now on. You may also want to try re-installing DTN IQ, IQ Feed, or your third-party software.
If you still have trouble, please contact IQ Feed support at 1-800-763-9959 or firstname.lastname@example.org. Please include your login ID or account number.
Edited by DTN_SarahS on Nov 13, 2007 at 03:10 PM