Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"This beats the pants off CQG, I am definitely switching to the ProphetX 3.0!" - Comment from Stephen
"Its working FABULOUSLY for me!! Holy cow...there has been so much I've been missing lately, and with this feed and Linnsoft software...I'm in the game now." - Comment from Chris R.
"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum
"Very impressed with the quality of your feed - ******* is a real donkey in comparison." - Comment from A.C. via Email
"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"Thank you so much - awesome feed, awesome service!" - Comment from Greg via Email
"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don
"Awesome response, as usual. It is a sincere and refreshing pleasure to do business with DTN, compared to your competition." - Comment from Ryan
"I've never had DTN go out on me since switching. ******* would go down a couple times every month when I was using them." - Comment from Bryce in AL.
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »Vista and Historical data download
Author Topic: Vista and Historical data download (3 messages, Page 1 of 1)

dwt1020
-Interested User-
Posts: 2
Joined: Apr 6, 2008


Posted: Apr 6, 2008 01:21 PM          Msg. 1 of 3
Just bought a new laptop with Vista Home Edition. Installed Sierra charts using IQFeed and it takes almost 2 hours to download the historical data.
At first I thought it was the wireless connection but using hardwire same results....

On my desktop running XP SP2 same feed it only takes a few minutes.
I tried running IQfeed and Sierra Charts as XP compatible but didn't make a difference.

Anyone else seen this and have a fix?

I have also posted this same question to Sierra Charts folks...

thanks in advance

david

DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007


Posted: Apr 7, 2008 08:12 AM          Msg. 2 of 3
Hi David,

We will want to take a look at your setup on the laptop. If you can check the system properties (Right click on Computer under the Start Menu, and left click on Properties), it will say computer towards the bottom of the window. Here it will list what sort of processor you have and how much RAM. What does it show there? Vista is very memory heavy, so it may be that what you have is not sufficent. There are quite a few things that could be causing the long download time, so it may be easier for you to email us at support@iqfeed.net or call 1-800-763-9959 for help.

Kind regards,

Sarah
DTN Trading Markets

dwt1020
-Interested User-
Posts: 2
Joined: Apr 6, 2008


Posted: Apr 9, 2008 11:15 AM          Msg. 3 of 3
Sarah,

thanks for talking with me on the phone yesterday.. it was nice to talk with you.
quick update...

I download Multicharts on the 30 day trial and not sure how much data is coming down, at least one day which enough for me, but it comes down in SECONDS.....less than 15 seconds and the charts are working great... Not sure what is happening with SC, but it seems they have some work do to..

again.. thanks for the help..
david
 

 

Time: Tue April 23, 2024 10:13 PM CFBB v1.2.0 8 ms.
© AderSoftware 2002-2003