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»Forums Index »Product Support »Data and Content Support »URGENT!
Author Topic: URGENT! (3 messages, Page 1 of 1)

sersan
-Interested User-
Posts: 62
Joined: Dec 12, 2007


Posted: Jul 11, 2008 02:38 AM          Msg. 1 of 3
Eurex data are experiencing some delay in real time. Please fix it as soon as possible, both in real time as in historical data

Thanks

DTN_LorenF
-DTN Technical Support-
Posts: 228
Joined: May 11, 2004


Posted: Jul 11, 2008 07:45 AM          Msg. 2 of 3
Sersan
Thank you for reporting the issue, we are looking into it right now and will have some results shortly.

DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007


Posted: Jul 11, 2008 02:54 PM          Msg. 3 of 3
Sersan,

I will be monitoring this closely over the next few sessions. Basically, if there is any delay between the exchange timestamp and the time the data was recieved in the feed, it will be logged. If you notice any specific timeframes where you experience lagging, please let me know, as this will help to narrow everything down.

We do appreciate your patience, and thank you again for bringing this to our attention.

Kind regards,

Sarah
 

 

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