Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"Awesome response, as usual. It is a sincere and refreshing pleasure to do business with DTN, compared to your competition." - Comment from Ryan
"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther
"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.
"Everything is working amazing now. I'm already impressed with the true-tick feed of IQFeed and it's ability to support my 480 symbol layout." - Comment from Tyler via Email
"And by the way, have to say this. I love the IQFeed software. It's rock solid and it has a really nice API." - Comment from Thomas via RT Chat
"My broker in Davenport suggested I give you a try as he uses your service and says its the best." - Comment from Bill via RT Chat
"I've been using IQFeed 4 in a multi-threaded situation for the last week or two on 2600 symbols or so with 100 simultaneous daily charts, and I have had 100% responsiveness." - Comment from Scott
"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
"Previously I was using *******. IQFeed is WAY more economical, and for my charting needs is just as good, if not better." - Comment from Public Forum Post
Home  Search  Register  Login  Blogs Recent Posts

Information on Various DTN Products:
DTN IQFeed | DTN ProphetX | DTN Ag | NxCore
Follow DTN_IQFeed on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »DTN Satellite Products »DTN satellite reciever usb support on Windows 7 (x64)
Author Topic: DTN satellite reciever usb support on Windows 7 (x64) (4 messages, Page 1 of 1)

themike
-Interested User-
Posts: 3
Joined: Jul 10, 2010


Posted: Jul 11, 2010 12:08 AM          Msg. 1 of 4
I have a DTN dish/receiver that is used for DTN Meteorlogix. Previously the host PC was rented from DTN (it was an 8-9 year old Dell optiplex/Win2k). The decision was made to purchase a new PC in leiu continuing to rent. Unfortunately, the new PC has Windows 7 64bit edition loaded on it.

Per instructions from tech support I downloaded AviationSentry from ftp.meteorlogix.com/pub/temp/AVS5.01.050610/

The issue is that I cannot get the USB device driver for the receiver (Velocity/DtnRcUsb.sys) to load. Is this device even supported on Windows 7?

I am not sure of the receiver model is at the moment, but I know that it in addition to USB, it also has an Ethernet and a serial (8P8C) connector on the back.

I have also been unable to find any information on how to use the Ethernet connection. I assume that a certain IP/netmask will need to be statically assigned on the host PC.

I apologize if this is not the proper forum to ask these questions. Any information or links on how to complete the setup would be most appreciated.

themike
-Interested User-
Posts: 3
Joined: Jul 10, 2010


Posted: Jul 11, 2010 04:17 PM          Msg. 2 of 4
I checked and it is a DVB-SR1 receiver.

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007


Posted: Jul 12, 2010 07:31 AM          Msg. 3 of 4
Hello themike, what you will want to do is contact our Weather Customer Service dept at 800/655-8111 and they will be able to help you further.

Thanks.

Curtis Thompson
curtis.thompson@dtn.com
Trading Markets Customer Service
1-800-397-7000 x3614

themike
-Interested User-
Posts: 3
Joined: Jul 10, 2010


Posted: Jul 18, 2010 06:14 PM          Msg. 4 of 4
Thanks to everyone at DTN for helping with this issue. The fix was to reload the machine with a 32-bit edition of Window 7. Apparently this is a common problem with lots of older hardware devices that lack new drivers for a 64-bit OS.
 

 

Time: Sat February 24, 2018 12:17 PM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003