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»Forums Index »Archive (2017 and earlier) »Data and Content Support »help..!?!
Author Topic: help..!?! (3 messages, Page 1 of 1)

lbfvt
-Interested User-
Posts: 75
Joined: Sep 19, 2006


Posted: Aug 22, 2011 06:52 AM          Msg. 1 of 3
g'morning! :)

..for some reason, i've noticed ima not getting any futures data
since logging-on last nite. ..doesn't matter what i do (re-start
dtniq, p.c etc) the usual routines do not rectify the problem, eh! 8(
(non-futures data = streaming ok tho)

..my trading platform on another p.c is feeding along just fine, so
it seems to me the problem must be.. at your end - any thoughts!?!?

lbfvt!

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007


Posted: Aug 22, 2011 07:12 AM          Msg. 2 of 3
Hello Lbfvt, we have changed symbology from a single year digit code to a two year digit code this past weekend. For example, @ESU1 is now @ESU11, so any futures that are using a 1 instead of an 11 will be invalid on IQFeed. Once you have corrected the futures you are looking at you should be able to receive the data properly again. This only affects futures all other symbols are working properly.

If you have any other problems or questions please let us know.

Thanks.

Curtis Thompson
support@iqfeed.net
support@dtniq.com
Trading Markets Customer Service
1-800-397-7000 x3614

lbfvt
-Interested User-
Posts: 75
Joined: Sep 19, 2006


Posted: Aug 22, 2011 08:39 AM          Msg. 3 of 3
ahh, sweet!! ..and quik as a bunny the prob is solved --

(i gotta remember to check forums once-inna-while
for updates on stuff like that, eh;)

thanks lots,
lbfvt!
 

 

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