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»Forums Index »Product Support »IQFeed 3rd Party Software Support »IQ Feed and MultiCharts

Author	Topic: IQ Feed and MultiCharts (3 messages, Page 1 of 1)
mefTrader -Interested User- Posts: 32 Joined: Aug 19, 2010	Posted: Oct 13, 2011 05:48 AM Msg. 1 of 3 I am using MC 7.0 with IQ Feed 4.7.0.9 I am having problems with the Data Feed staying up to date - I have over 30 workspaces - FOREX, Commodities For example the current compuer clock is 13th of Sept 5:33 (UTC-5) but for the AUDUSD the last candle is on 12th , 20:00 See the attached pic. I have talked to MC and they seem to suggest it is a Data Feed issue? What things can I check with my IQ Feed? File Attached: 2Hourly_Missing_Candles.jpg (downloaded 864 times)
mefTrader -Interested User- Posts: 32 Joined: Aug 19, 2010	Posted: Oct 13, 2011 05:55 AM Msg. 2 of 3 After pressing CTRL+R to refresh the chart I get the data now What can I do to keep the data live? File Attached: 2Hourly_Missing_Candles_CTRL_R.jpg (downloaded 834 times)
DTN_CurtisT -DTN Technical Support- Posts: 323 Joined: Jun 14, 2007	Posted: Oct 13, 2011 06:34 AM Msg. 3 of 3 Hello mefTrader, can you contact us here directly in Customer service so we can take a look at your account. If you are having to manually refresh the chart it may be due to not being signed up for a FOREX Package, as we do not provide delayed FOREX. Please contact us here either by phone at 800/397-7000, by email at support@iqfeed.net, or by Technical Support Chat located on our website @ http://www.iqfeed.net. Thanks. Curtis Thompson support@iqfeed.net support@dtniq.com Trading Markets Customer Service 1-800-397-7000 x3614