Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"Thank God for your Data Feed as the only Zippers I see are on my pants (LOL), and no more 200 pip spikes to mess up charts." - Comment from Spiro via Email
"If you are serious about your trading I would not rely on IB data for serious daytrading. Took me a while to justify the cost of IQ Feed and in the end, it's just a 2 point stop on ES. Better safe than sorry" - Comment from Public Forum
"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah
"I "bracket trade" all major news releases and I have not found one lag or glitch with DTN.IQ feed. I am very comfortable with their feed under all typical news conditions (Fed releases, employment numbers, etc)." - Comment from Public Forum
"I started a trial a few weeks back before the market went wild. DTN.IQ didn’t miss anything and beat my other provider. I decided to stay with you because of the great service through all the volatility." - Comment from Mike
"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim
"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.
"If someone needs the best quality data and backfill beyond what their broker provides at a rate that is the best in the industry, I highly recommend IQFeed." - Comment from Josh via Public Forum
"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther
"You have an excellent product !!!!!!" - Comment from Arely
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »IQFeed 3rd Party Software Support »charts freeze
Author Topic: charts freeze (3 messages, Page 1 of 1)

marcus
-Interested User-
Posts: 2
Joined: Jan 9, 2014


Posted: Jan 9, 2014 09:55 AM          Msg. 1 of 3
I traded 15 years with Esignal datafeed and Tradestation 2000i. Because Esignal does not support anymore TS 2000i I had to find another datafeed. I took a subscription on IQfeed but had also to install Ondemandserver from RTsoft to connect the Global server to IQfeed.
But I see now that several times a day my charts freeze for a few seconds to even more than 2 minutes. Especially when volume is high I can have quotes that are off 2 points from where we are in reality. RTsoft nor IQfeed can help me. Anybody who has a solution for this problem?
My computer: Acer with AMD Athlon IIx4 630 quad core processor. RAM 8Gb. I noticed that my processor is often at 100% of maximum processor frequency. Is a faster PC a solution? Maybe InteI i7 4930K processor?
With Esignal I never had any lag.

DTN_LorenF
-DTN Technical Support-
Posts: 228
Joined: May 11, 2004


Posted: Jan 9, 2014 10:47 AM          Msg. 2 of 3
marcus
Can you give our support a call to see if we can further resolve this issue
The support number is 800/779/7299
Please direct the the call to me
Loren

marcus
-Interested User-
Posts: 2
Joined: Jan 9, 2014


Posted: Jan 9, 2014 12:16 PM          Msg. 3 of 3
I live not in US so 800 number will not work.
 

 

Time: Wed June 26, 2019 8:54 AM CFBB v1.2.0 15 ms.
© AderSoftware 2002-2003