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»Forums Index »Product Support »Data and Content Support »No (backfilling?) data on Amibroker and IQFeed Charts
Author Topic: No (backfilling?) data on Amibroker and IQFeed Charts (3 messages, Page 1 of 1)

lunarflint
-Interested User-
Posts: 3
Joined: Feb 20, 2021
Posted: Feb 20, 2021 07:16 PM          Msg. 1 of 3
Hello,

I have just subscribed to the service and all charts are not displaying any data. I understand that the US Stock market is close at the moment when I am performing the test but should I be getting any backfilling data? I have attached a screenshot. Any suggestions?

Thanks.


File Attached: screenshot-2021-02-21-09-08-39.png (downloaded 71 times)

lunarflint
-Interested User-
Posts: 3
Joined: Feb 20, 2021
Posted: Feb 21, 2021 06:04 PM          Msg. 2 of 3
Hello again :),

Just talked to tech support and everything is working now. I really love the quality of the customer service.

For anyone who is hitting the same problem. It turns out that, IQFeed is using same port with logitech GHub. Close it and it is working.

DTN_Gary_Stephen
-DTN Evangelist-
Posts: 180
Joined: Jul 3, 2019
Posted: Feb 22, 2021 07:27 AM          Msg. 3 of 3
Yes, LgHubUpdater.exe is a common problem. This keyboard/mouse updater program uses port 9100, which is the same port number as the Lookup/History port uses. If LgHubUpdater it is running, you will not be able to do any request to that socket, but the other connections (such as port 5009, the Level 1 feed)will work fine. The easiest solution is just to shut off LgHubUpdater in Task Manager/Processes or Task Manager/Services.
Sincerely,
Gary Stephen
DTN IQFeed Implementation Support Specialist
 

 

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