Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I just wanted to let you know how fast and easy I found it to integrate IQFeed into our existing Java code using your JNI client. In my experience, such things almost never go so smoothly - great job!" - Comment from Nate
"IQFeed version 4 is a real screamer compared to anything else I have seen." - Comment from Tom
"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email
"Can I get another account from you? I am tired of ******* going down so often" - Comment from George
"Very impressed with the quality of your feed - ******* is a real donkey in comparison." - Comment from A.C. via Email
"I've been using IQFeed 4 in a multi-threaded situation for the last week or two on 2600 symbols or so with 100 simultaneous daily charts, and I have had 100% responsiveness." - Comment from Scott
"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei
"Awesome response, as usual. It is a sincere and refreshing pleasure to do business with DTN, compared to your competition." - Comment from Ryan
"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum
"Thank you so much - awesome feed, awesome service!" - Comment from Greg via Email
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
Viewing User Profile for: DTN_Stephen
About Contact
Joined: Aug 22, 2014 02:04 PM
Last Post: Mar 3, 2021 06:41 AM
Last Visit: Mar 3, 2021 06:41 AM
Website:  
Location:
Occupation:
Interests:
Avatar:
Email: stephen.shockey@dtn.com
AIM:
ICQ:
MSN IM:
Yahoo IM:
Post Statistics
DTN_Stephen has contributed to 330 posts out of 20020 total posts (1.65%) in 2,390 days (0.14 posts per day).

20 Most recent posts:
Data and Content Support » Wrong description of the LI symbol Mar 3, 2021 06:41 AM (Total replies: 1)

Thank you for pointing these out.

We have made a correction on the description.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


Data and Content Support » Spurious options data? Mar 2, 2021 10:20 AM (Total replies: 4)

The historical data for this symbol has now been truncated to 9/16/2009.

There was a symbol conversation in 2010; in addition in the past these symbols were recycled. Data going back to 1999 will no longer be available since it is not valid.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


IQFeed Developer Support » Message Contents in Historical Data Mar 1, 2021 02:46 PM (Total replies: 5)

Concerning Equities the bid and ask come in a separate message from the BBO feed. IQ history is nothing more than what the best bid and ask from the BBO feed were at the time that the trade took place.

I hope that answers your question.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net



I am sorry for the late reply on your post.

At the time you mentioned we did experience connection issues with our data servers. This was related to our ISP(Internet Service Provider) and was quickly resolved.

We are always working diligently for solution(s) to lessen any impact our customer may feel. I apologize for any frustration this may have caused.

We will be moving our datacenter to a cloud based servers in the next 6 months. It is our firm belief this will help improve the overall customer experience.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


IQFeed Developer Support » Message Contents in Historical Data Mar 1, 2021 01:46 PM (Total replies: 5)

Please be more specific, what type of market data are you referring too, Equities or Futures?

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


Data and Content Support » Spurious options data? Mar 1, 2021 07:48 AM (Total replies: 4)

The symbol you have listed is an expired option If I am understanding you correctly YES you are receiving data on an expired option.

Your interpretation of the symbol is correct. However we do not understand your comment about some 13 years before expiry date since the option is from 2012 and the current year is 2021.

Please be aware historical option data prior to 2012 is sporadic.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


IQFeed Developer Support » Message Contents in Historical Data Mar 1, 2021 07:25 AM (Total replies: 5)

There is not a way to see if there was a bid/ask quote happening between the trade historically.

We do not store historical bid/ask data on Quotes. We only store bid/ask data historically on the trade.

Please keep in mind you can capture streaming bid/ask quotes in real time as they happen for later review.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


Data and Content Support » Spurious options data? Mar 1, 2021 07:22 AM (Total replies: 4)

We are reviewing the information you provided and will post additional information as soon as that process is completed.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


Data and Content Support » Historical Market Symbols Feb 19, 2021 09:37 AM (Total replies: 7)

There will be Daily Updates to the files.

The release date for the files is now approximately March 31st, 2021 for a complete update.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


IQFeed Datafeed Wish List » 365 days TICK HISTORY needed Feb 18, 2021 09:27 AM (Total replies: 4)

This was escalated to our Product Management team in 2019.

At that time we decided not to go forward with adding additional historical tick data above and beyond the current offering of 180 calendar days.

If you would like to enter a Customer Request for Enhancement to add additional tick history please email us at support@iqfeed.net with your IQ Login ID.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


DTN.IQ Client Software Support » Forex - ABBA vs COMP Feb 18, 2021 06:56 AM (Total replies: 3)

http://iqfeed.net/symbolguide/index.cfm?symbolguide=guide&displayaction=support§ion=guide&web=iqfeed&guide=forex&web=IQFeed&symbolguide=guide&displayaction=support§ion=guide&type=TENFORE

If you navigate to this link and scroll about 1/2 way down the page there is a great reference tool for the different contributors and banks for Tenfore.

Have a great rest of your day.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


Data and Content Support » Historical Market Symbols Feb 15, 2021 06:33 AM (Total replies: 7)

Our goal is to have this file updated by February 28th, 2021.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net



The goal is to have the file updated by February 28th, 2021.


Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net

Edited by DTN_Stephen on Feb 15, 2021 at 06:33 AM

General Product Announcements » President's Day Support Hours Feb 11, 2021 03:25 PM (Total replies: 0)

IQ Feed Customer support will be open on President's Day for our regular hours.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


Data and Content Support » NOKJPY.COMP Spike Feb 3, 2021 10:06 AM (Total replies: 2)

We have corrected NOKJPY.COMP to the best of our ability. Due to the fact this data is 5+ years old it will not be pristine.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


Data and Content Support » NOKJPY.COMP Spike Feb 3, 2021 06:13 AM (Total replies: 2)

We actively reviewing NOKJPY.COMP and I will reply when we have completed the review process. Thank you for bringing this to our attention.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


Data and Content Support » Open Interest with Historical Options Data? Dec 28, 2020 06:15 AM (Total replies: 7)

We do not save historical Open Interest or bid/ask data for quotes. These can be captured live and saved in a database on your side however.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


Data and Content Support » FUBO day OHLC not loading Dec 28, 2020 06:13 AM (Total replies: 1)

I can confirm using Time and Sales there is data for FUBO.

2020-12-24 50.5300 50.5500 42.8200 44.1800 OHLC.

What software are you using to pull the data for this symbol?

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


IQFeed Developer Support » Too many simultaneous history requests Dec 22, 2020 06:28 AM (Total replies: 13)

We are currently looking into this with our development teams. We will post more information shortly.

Thank you for your patience.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net


Data and Content Support » Download Futures Data with delivery month Dec 15, 2020 09:44 AM (Total replies: 12)

That is correct!

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net



Time: Sun March 7, 2021 2:27 AM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003