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»Forums Index »Archive (2017 and earlier) »IQFeed Developer Support »No live Data feed this morning
Author Topic: No live Data feed this morning (3 messages, Page 1 of 1)

fng
-Interested User-
Posts: 31
Joined: Aug 2, 2007
Posted: Aug 4, 2008 06:37 AM          Msg. 1 of 3
I have now data from currency but are delayed receiving SP furures with 10 minutes!

fng
-Interested User-
Posts: 31
Joined: Aug 2, 2007
Posted: Aug 4, 2008 07:27 AM          Msg. 2 of 3
It's now 8:23 EDT and I have not heard back from you yet. I have 10 minutes delayed S&P future prices, the market is very active please resolve this now!!!

I attach a file showing my login data


File Attached: LogInData.txt (downloaded 1730 times)

DTN_Steve_S
-DTN Guru-
Posts: 2093
Joined: Nov 21, 2005
Posted: Aug 4, 2008 08:46 AM          Msg. 3 of 3
Hello, this problem was related to a server release this weekend. It affected all customers authorized specificly for realtime MINI contracts. The release has been rolled back and you should be able to reconnect and once again get realtime data for these contracts.

Please let us know if you continue to have problems after reconnecting.
 

 

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