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»Forums Index »Archive (2017 and earlier) »Data and Content Support »Sierra Chart Customer Has Missing data

Author	Topic: Sierra Chart Customer Has Missing data (3 messages, Page 1 of 1)
SierraChart -Interested User- Posts: 25 Joined: May 23, 2006	Posted: Mar 11, 2010 03:01 AM Msg. 1 of 3 Hello We have one customer who is reporting missing data in various Forex futures: https://www.sierrachart.com/supportboard/showthread.php?p=150189#post150189 We cannot see how this could be an issue in Sierra Chart and we don't really know what to tell them.
DTN_LorenF -DTN Technical Support- Posts: 228 Joined: May 11, 2004	Posted: Mar 11, 2010 08:41 AM Msg. 2 of 3 SierraChart I am not seeing the issue on my versions of Sierra Charts (580). I was wondering if you can duplicate his issue on any of your versions. I have verified the data several times with multiple softwares using the @ADH10 instead of the @ADH0. I have duplcated the Server that he is on. I need more Eyes on this to resolve this issue for him. Any assistance would be appreciated.
SierraChart -Interested User- Posts: 25 Joined: May 23, 2006	Posted: Mar 11, 2010 12:09 PM Msg. 3 of 3 We don't see any obvious problems and Sierra Chart is not filtering any data. We think we know what the problem is and we answered the user here: https://www.sierrachart.com/supportboard/showpost.php?p=150249&postcount=12