js2004
-Interested User-
Posts: 30
Joined: Jul 19, 2004
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Posted: Dec 6, 2004 11:56 AM
Msg. 1 of 7
When I run sample "History" program today, I run into this problem when I tried to retrieve Intra-Day or Tick data.
I can retrieve Monthly, Weekly, Daily data with no problem and I can also retrieve real-time quote from IqFeed, but it gives me above error message when I tried to retrieve Historical minutes data.
This is the first time I met this problem. I run my own program everyday.
What may be te cause of this problem?
Last time (6 month ago) I had this problem and found out later than the sevice did not activite my account.
Thank you for your help.
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DTN_Glenn_B
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Posts: 14
Joined: Nov 24, 2004
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Posted: Dec 6, 2004 12:40 PM
Msg. 2 of 7
Hi,
Could you provide a few more details. What type of error message are you receiving? Have you verified with customer service that there isn't a problem with your account again? What symbol are you using or is this on all that you try?
Glenn Benes
Glenn Benes DTN Market Access, LLC.
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js2004
-Interested User-
Posts: 30
Joined: Jul 19, 2004
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Posted: Dec 7, 2004 12:52 PM
Msg. 3 of 7
The error mesage: "Unable to Connect to Minute History Socket".
This problem started yesterday and continued today. I called DTN Customer Service and my account is OK.
I did not modify any code of my program and the program has been running OK for the past 6 months.
Right now, my program can get real-time quotes, historical daily data, weekly data, monthly data. The only problem is getting historical minutes data for any symbol.
But historical minutes data is the most important data I need in order to day-trade stocks.
What may be the problem?
Thnak you for your help.
I am using VC++ 6.0 for my program. Actually I run the sample "History" program, it gives the same error message.
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DTN_Glenn_B
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Posts: 14
Joined: Nov 24, 2004
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Posted: Dec 7, 2004 02:24 PM
Msg. 4 of 7
Have you installed any products recently which utilize IQFeed? Check the registry entry EXEDIR under \HKEY_LOCAL_MACHINE\SOFTWARE\DTN\IQFeed. It should be pointing to the directory you installed IQFeed. Reinstalling the IQFeed package will correct your registry settings. Let me know if this helps.
Glenn Benes
Glenn Benes DTN Market Access, LLC.
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js2004
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Posts: 30
Joined: Jul 19, 2004
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Posted: Dec 7, 2004 03:48 PM
Msg. 5 of 7
Hi, Glenn:
Now I downloaded new IQFeed 2.3 version into ANOTHER computer and installed IQFeed into c:\Program Files\DTN\IQFeed directory and run the sample "history" program in that directory.
After the program prompts for my UserID and Password, I typed them and logged in.
Then I entered a symbl "MSFT", selected "intra-day" data, it gives "load aborted - History Data currently unavailable" message.
Then, I tried for daily data, weekly data, monthly data selections, all no problem.
I did not run my own program at all, just example program "history" using my UserID and Password. That eliminates thrid party software problems.
I checked registry, setting for EXEDIR is c:\Program Files\DTN\IQFeed - OK
Do you think that the problem is due to my account status change?
The new computer has no IQFeed insalled before, I just downloaded and installed IQFeed. Then run "history" example program.
Please help me to solve the problem. Thanks.
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David
-DTN Evangelist-
Posts: 113
Joined: May 7, 2004
I'd rather be...
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Posted: Dec 7, 2004 04:36 PM
Msg. 6 of 7
Just a quick thought that may be applicable, Interday requests need all caps for the symbol, daily - monthly are ok with lower case. GL! David IQXP Software http://www.iqxp.com
LiveWire Update Service PO Box 1417 Fairfield, IA 52556 641-472-8393 http://www.livewire-cablesoft.com/
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js2004
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Posts: 30
Joined: Jul 19, 2004
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Posted: Dec 8, 2004 12:31 AM
Msg. 7 of 7
Hi,
I tried to use CAPS to retrieve intra-day data from my newly installed IQFeed computer and run the sample "HISTORY" program. It worked.
So, I will look into my program to see what has been changed for the problem.
Thanks.
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