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»Forums Index »Archive (2017 and earlier) »Data and Content Support »What happened between 11h00 and 12h16 today?

Author	Topic: What happened between 11h00 and 12h16 today? (5 messages, Page 1 of 1)
skunk -DTN Evangelist- Posts: 249 Joined: May 7, 2004	Posted: Feb 3, 2005 11:39 AM Msg. 1 of 5 The entire feed froze 11h00 - 11h13 but not all symbols restarted. No ticks reported for @YM @ZB @ZN between 11h00 - 12h16 yet other ecbot symbols were OK. There was no mention of any problems on the dtniq motd site
skunk -DTN Evangelist- Posts: 249 Joined: May 7, 2004	Posted: Feb 3, 2005 11:46 AM Msg. 2 of 5 Sorry the problem symbols I noticed were @YM @US @TY
upatick -Interested User- Posts: 6 Joined: Jan 29, 2005	Posted: Feb 3, 2005 01:39 PM Msg. 3 of 5 Thank you for posting that you also encountered an interuption in the data feed. Thinking the problem was on my end, I was checking hardware and connections trying to determine why I was no longer receiving data. It would be very helpful if DTN would provide a 'Status' page that subscribers could check before spending time investigating a service interruption on their end of the connection. I just refreshed the data and find there is a data gap from 11:00 ET to 12:15 ET. Perhaps Jay could let us know if and when this gap will be filled. Thank you. Chuck Milich
skunk -DTN Evangelist- Posts: 249 Joined: May 7, 2004	Posted: Feb 3, 2005 04:07 PM Msg. 4 of 5 globex symbols like @ES (11h00 - 11h11) @ER2 (11h00 - 11h22) and @NQ (11h00 - 11h23) also have holes in history for today. I guess the problem was more widespread than just some isolated ecbot contracts
DTN_Jay_Froscheiser -VP, Product Operations- Posts: 1746 Joined: May 3, 2004 DTN IQFeed/DTN.IQ/DTN NxCore	Posted: Feb 3, 2005 04:41 PM Msg. 5 of 5 We did have an issues on our primary server system today which caused some holes in data. We have filled those holes with the data from our backup server systems, so you should be able to download the data and correct any missing areas you have. Jay Froscheiser DTN Market Access, LLC.