Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don
"As a past ******* customer(and not a happy one), IQ Feed by DTN is a much better and cheaper product with great customer support. I have had no problems at all since switching over." - Comment from Public Forum
"I use IQ Feed, Great stuff as far as data analysis information, storage and retrieval is concerned." - Comment from Public Forum
"Just a thank you for the very helpful and prompt assistance and services. You provided me with noticeably superior service in my setup compared to a couple of other options I had looked at." - Comment from John
"Thanks for following up with me. You guys do a great job in tech support." - Comment from Phelps
"After all the anxiety I had with my previous data provider it is a relief not to have to worry about data speed and integrity." - Comment from Eamonn
"I just wanted to say how happy I am with your service. I was able to download the API docs last week and I was able to replicate Interactive Brokers historical bar queries and realtime bar queries over the weekend. That was about one of the fastest integrations that I've ever done and it works perfectly!!!!" - Comment from Jason via Email
"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim
"I am a hedge fund manager here. It’s funny, I have a Bloomberg terminal and a Bridge feed, but I still like having my DTN feed!" - Comment from Feras
"I had always used ******* but for the past 2 weeks have been trying DTN IQFeed. Customer support has been extraordinary. They call just to make sure your problem hasn't recurred." - Comment from Public Forum
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »Data and Content Support »errors when trying to get @RA#C and @TU#C historic 1min bars
Author Topic: errors when trying to get @RA#C and @TU#C historic 1min bars (3 messages, Page 1 of 1)

Skaarj
-Interested User-
Posts: 11
Joined: Jul 10, 2014


Posted: Feb 15, 2019 08:50 AM          Msg. 1 of 3
When I try to request historic data for @RA#C and @TU#C it returns only part of bars and then raise "Connection Timeout Error".

I send:
HIT,@TU#C,60,20190101 000000,20190214 235959,,,,1,H_0000000000,100,s
HIT,@RA#C,60,2070101 000000,20190214 235959,,,,1,H_0000000000,100,s

For @TU#C I've got a break at:
H_0000000000,2019-01-11 16:58:00,106.0234375,106.0234375,106.0234375,106.0234375,333164,22,
H_0000000000,E,Connection Timeout Error.,
H_0000000000,!ENDMSG!,
H_0000000000,2019-01-11 17:00:00,106.0312500,106.0156250,106.0312500,106.0234375,333993,829,

For @RA#C:
H_0000000000,2008-06-13 10:26:00,123349.9344,123349.9344,123349.9344,123349.9344,31,1,
H_0000000000,E,Connection Timeout Error.,
H_0000000000,!ENDMSG!,
H_0000000000,2008-06-13 10:27:00,123349.9344,123349.9344,123349.9344,123349.9344,35,4,

DTN_Steve_S
-DTN Guru-
Posts: 2093
Joined: Nov 21, 2005


Posted: Feb 18, 2019 08:44 AM          Msg. 2 of 3
Sorry for the delay responding here.

I'm not finding an API account for you based on your info in your forum account. If you would like to PM me your account info I can provide better info (or email dev support).

With that said, my best guess without being able to check anything else would be to make sure you are running the latest beta version posted on the website (if you haven't already). There are changes in that version that help support @TU contracts.

Skaarj
-Interested User-
Posts: 11
Joined: Jul 10, 2014


Posted: Feb 19, 2019 04:35 AM          Msg. 3 of 3
Thanks, upgarding from 6.0.0.5 to 6.0.1.1beta helps.
 

 

Time: Mon April 15, 2024 7:20 AM CFBB v1.2.0 11 ms.
© AderSoftware 2002-2003