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» Realtime feed was delayed yesterday
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| Author | Topic: Realtime feed was delayed yesterday (3 messages, Page 1 of 1) |
 GoodAndyI -Interested User- Posts: 10 Joined: Jun 4, 2020 |
Posted: Sep 4, 2020 07:07 AM
Msg. 1 of 3
Hello,
I noticed before closing bell there was over 20 seconds delayed to my realtime datafeed subscription on US stocks yesterday on Thursday. Why is that ? Was it only me or was it on your side ? Does it occur more often when there is more volatility on a day like yesterday ? Sincerely, Andy |
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DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014 
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Posted: Sep 4, 2020 07:20 AM
Msg. 2 of 3
There were no Delays on the IQ Feed Servers on 9/3/20.
You may have experienced an internet latency issue or packet loss on the internet somewhere between IQ Servers and the client installed on your machine. Please contact us at support@iqfeed.net with your 6 digit IQ Login for directions on how to create a logfile that may help clarify this. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net |
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AHA -Interested User- Posts: 37 Joined: Jan 31, 2012 |
Posted: Oct 14, 2020 04:59 AM
Msg. 3 of 3
Andy, I checked my logs and didn't notice any delay for 9/3/2020. (Only monitoring EUREX.)
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