We are currently experiencing issues preventing us from receiving emails at the firstname.lastname@example.org email address.
If you need assistance please contact us either by chat or by phone.
Customer Support Chat (IQ Feed) https://iqhelp.dtn.com/chat/
Customer Support (IQ Feed) 800-779-7299.
I will update this post as soon as our email support is available.
Thank you for your patience.
Senior Customer Support Representative and Product Support Specialist