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"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
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"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email
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"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don
"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email
"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim
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Joined: |
Apr 15, 2021 08:36 AM |
Last Post: |
Feb 26, 2024 03:16 AM |
Last Visit: |
Feb 27, 2024 02:38 AM |
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Netherlands |
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DTN Customer service Rep. |
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DTN_Jose has contributed to 6 posts out of 21185 total posts
(0.03%) in 1,108 days (0.01 posts per day).
20 Most recent posts:
Dear DTN users,
Thank you for your time and patience. We gladly inform that TENFORE is streaming live data again.
DTn wishes a nice day and an amazing week!
Jose Ribeiro | DTN | Technical Customer Service Representative www.dtn.com
We have not been able to connect to Tenfore data source since around 00:46pm ET, February 26th Our network team is working to fix the issue as soon as possible.
Thank you for your time and patience, we will keep this post updated.
Jose Ribeiro | DTN | Technical Customer Service Representative www.dtn.com Edited by DTN_Jose on Feb 26, 2024 at 01:05 AM Edited by DTN_Jose on Feb 26, 2024 at 01:08 AM Edited by DTN_Jose on Feb 26, 2024 at 01:08 AM
Dear IQFeed customers, We had an internet issue that affected our services but please be informed that all our services are back and fully operational again. Our operations team took immediate action when the issue was first experienced and contacted our vendor who had disruption in their service affecting our data feed and client access. Please accept our apologies for the inconvenience caused.
Jose Ribeiro | DTN | Technical Customer Service Representative www.dtn.com
Thank you all for your time and patience. I gladly inform you that the chat is now 100% operational from any of the DTN websites.
DTN wishes you all an amazing day! :)
José Ribeiro.
Thank you all for your time and patience. I gladly inform you that the chat is now 100% operational from any of the DTN websites.
DTN wishes you all an amazing day! :)
José Ribeiro.
We are still experiencing issues with the live chat on the iqfeed.net website but it is possible to reach our tech chat support via another site - https://www.dtn.com/refined-fuels/trader/iqfeed/
From that page, a chat BOT will be available for support and an agent can be requested.
Thank you for your time and patience, we will keep everyone up to date.
José Ribeiro.
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