Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei
"The people at Nirvana have very nice things to say about your company and I can see why! Price and service is a potent combination." - Comment from Ed
"Everything is working great with the API. I love it." - Comment from Calvin
"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email
"There is no doubt that IQFeed is the best data provider. I am very satisfied with your services. And IQFeed is the only one that I would recommend to my friends. Now, most of them are using your product in China." - Comment from Zhezhe
"Thanks for following up with me. You guys do a great job in tech support." - Comment from Phelps
"The service is great, I see a noticeable improvement in my volume profiles over [broker]'s data feed" - Comment from Larry
"If someone needs the best quality data and backfill beyond what their broker provides at a rate that is the best in the industry, I highly recommend IQFeed." - Comment from Josh via Public Forum
"And by the way, have to say this. I love the IQFeed software. It's rock solid and it has a really nice API." - Comment from Thomas via RT Chat
"DTN feed was the only feed that consistently matched Bloomberg feed for BID/ASK data verification work these past years......DTN feed is a must for my supply & demand based trading using Cumulative Delta" - Comment from Public Forum Post
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »System Status Announcements »LIVE CHAT IS DOWN
Author Topic: LIVE CHAT IS DOWN (3 messages, Page 1 of 1)

dtn teresa gilster
-Interested User-
Posts: 15
Joined: Apr 16, 2009


Posted: Oct 5, 2021 09:26 PM          Msg. 1 of 3
We are currently experiencing issues with our live chat for Technical Support. To reach Support, please email support@iqfeed.net or call (800) 779-7299.

DTN_Jose
-Interested User-
Posts: 6
Joined: Apr 15, 2021


Posted: Oct 6, 2021 03:19 AM          Msg. 2 of 3
We are still experiencing issues with the live chat on the iqfeed.net website but it is possible to reach our tech chat support via another site - https://www.dtn.com/refined-fuels/trader/iqfeed/

From that page, a chat BOT will be available for support and an agent can be requested.

Thank you for your time and patience, we will keep everyone up to date.

José Ribeiro.

DTN_Jose
-Interested User-
Posts: 6
Joined: Apr 15, 2021


Posted: Oct 6, 2021 05:42 AM          Msg. 3 of 3
Thank you all for your time and patience.
I gladly inform you that the chat is now 100% operational from any of the DTN websites.

DTN wishes you all an amazing day! :)

José Ribeiro.
 

 

Time: Fri March 1, 2024 10:21 AM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003