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»Forums Index »Archive (2017 and earlier) »Data and Content Support »Having problems with data

Author	Topic: Having problems with data (7 messages, Page 1 of 1)
shimo152 -Interested User- Posts: 15 Joined: Mar 1, 2005 Failure is not quite as frighteing as regret.	Posted: Nov 30, 2006 04:27 PM Msg. 1 of 7 Hi, I am having some series problems with data coming in real time. It started few days ago and I am unable to tell why, I have enclosed a sample string below, and a quick inspection will show that this “RCII” stock was priced at 41.23 while a few ticks ago it was around 27.55 a change of 13.68 up. It goes for few ticks and than goes back to normal. It happens on most stocks. I am using Ver. 4.1 in a PC environment using the activeX interface with C# .net. I am reading live feed of some 490 stocks As I said, just started few days ago. Please help. Thanks in advance Shimon Dekel "Q,RCII,F,41.23,13.68,0.496551724,361898,2000,27.7700,27.1500, 27.4900,27.5000,400,1000,173,175,0.62,15:39t,,27.5100,27.5500, 0.01,,,,t,N,,,,11/30/2006,,41.23,,,,13.68,0,13.9 ,-0.492429173,0.,0.,13.72,,0.015037594,2888202.73, 14,2,,500410,CSE-CHX-PSE-NMS,,,,,2383,,,27.43,,N," Shimon Dekel
DTN_Steve_S -DTN Guru- Posts: 2093 Joined: Nov 21, 2005	Posted: Dec 1, 2006 09:47 AM Msg. 2 of 7 Shimon, I am not sure what has happened here. I am not seeing this data in the history system. Are you continuing to experience these types of issues or was this an isolated incident?
xen -Interested User- Posts: 15 Joined: Nov 12, 2006	Posted: Dec 1, 2006 09:58 AM Msg. 3 of 7 Just something to add, I was watching premarket data on XMSR this morning with my IQ Feed and Tradestation. The Tradestation feed was reported several ticks that IQ Feed did not....any idea why this might happen? The only thing I could think of is that somehow Tradestation was clearing a trade and not reporting it...but I doubt that's allowed.
shimo152 -Interested User- Posts: 15 Joined: Mar 1, 2005 Failure is not quite as frighteing as regret.	Posted: Dec 1, 2006 02:26 PM Msg. 4 of 7 Yes I am having this continuasly for the last 5 days. Shimon Shimon Dekel
DTN_Steve_S -DTN Guru- Posts: 2093 Joined: Nov 21, 2005	Posted: Dec 1, 2006 03:22 PM Msg. 5 of 7 Shimon, is it only this symbol you are having problems with or is it all of them? Is it possible for you to email us your app so that we can try and duplicate this internally? (you can find the developer support email address in the documentation under support channels)
shimo152 -Interested User- Posts: 15 Joined: Mar 1, 2005 Failure is not quite as frighteing as regret.	Posted: Dec 20, 2006 07:53 AM Msg. 6 of 7 Steve, It’s more than one symbol and it’s happening every day, I looked deeper into the problem and found (As seen in my previous post with the actual string) that the problem come from your service on my computer. Since it’s happening only to me and as I am only concern with my problem, I purchased a new computer and reinstalled everything I need and nothing else. I have been testing for two days now and it looks OK on the new PC Thank you all for your help I will let you know if it comes again. Best regards Shimon Dekel Shimon Dekel
xiang888 -Interested User- Posts: 7 Joined: Apr 18, 2007	Posted: May 1, 2007 06:04 AM Msg. 7 of 7 I have the same problem as shimon discussed in his post. for example, below is the Q message for DELL. the last price is 52.98, which is clearly wrong. the correct price is around 25. Q,DELL,F,52.98,27.75,1.099881094,10215641,100,25.8700,25.1500,25.4500,25.4400,19500,2500,,173,0.72,12:07b,,25.1600,25.2300,-0.01,,,,t,N,,,,04/30/2007,,52.98,,,,27.75,0,42.0,-0.391455233,0.,0.,27.82,,0.013590034,120350109.72,14,4,,15155349,AMEX-BSE-CSE-PSE-NMS,,,,,24219,,,25.60,,E, sometimes, it is very strange that field 4 is messed up. for example, Q,AKAM,F,0.DELL,-0.08,-0.001785714,3785963,100,45.5600,44.4800,25.5000,25.5100,2600,15800,175,175,1.08,12:36t,,45.2490,44.8000,0.01,,,,t,N,,,,04/30/2007,,0.DELL,,,,-0.08,0,117.9,-0.171742945,-19.21,-19.21,-0.529,,0.024150268,7201485.2,14,4,,8674139,CSE-PSE-NMS,,,,,13060,,,45.1235,,N, the field 4 has a string "0.DELL", instead of a float. this happens to quite a few symbols. I am watching the 200 stocks. Does anyone else have the same problem?