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»Forums Index »Product Support »Data and Content Support »INDU.X
Author Topic: INDU.X (4 messages, Page 1 of 1)

stargrazer
-DTN Guru-
Posts: 252
Joined: Jun 13, 2005

Right Here & Now


Posted: Jun 16, 2008 08:45 AM          Msg. 1 of 4
Is INDU.X functioning? All I'm getting is P and F records. Or do I have to reset my client (which will require a reset of the applications).

DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007


Posted: Jun 16, 2008 09:05 AM          Msg. 2 of 4
Good morning,

We are aware of the issue with the INDU.X, and are working on a fix now. Thank you for making us aware of the problem.

Sarah
DTN Trading Markets

DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007


Posted: Jun 16, 2008 09:41 AM          Msg. 3 of 4
Dow Jones has reported an issue with incorrect time stamps on their messages to data vendors. We are currently in communication with Dow Jones to determine how soon this issue will be corrected.

The following four major Dow Jones indices have been fixed internally in our Ticker & should now be updating properly:
INDU.X Dow 30
TRAN.X Dow Transports
COMP.X Dow Composite
UTIL.X Dow Utilities


Sarah

DTN_Steve_S
-DTN Guru-
Posts: 2056
Joined: Nov 21, 2005


Posted: Jun 16, 2008 12:28 PM          Msg. 4 of 4
The exchange has indicated that the incorrect timestamps (currently being transmitted in CST instead of EST) will continue through todays session and be fixed (back to EST) during the mainenance window from 4:55 - 5:00 PM CST tonight.
 

 

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