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»Forums Index »Product Support »DTN.IQ Client Software Support »IQFeed 4.5.0.3 Client Failure
Author Topic: IQFeed 4.5.0.3 Client Failure (3 messages, Page 1 of 1)

glatiak
-Interested User-
Posts: 18
Joined: Apr 16, 2008

Revelations In Stillness


Posted: Feb 9, 2009 02:05 PM          Msg. 1 of 3
Just installed the new client, it runs for a while and then abends but can be restarted. I am running on Vistax64-sp1.

The entry in the error log is:

Log Name: Application
Source: Application Error
Date: 09/02/2009 2:15:34 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: GNLWS64.TekDomain.local
Description:
Faulting application iqconnect.exe, version 4.5.0.3, time stamp 0x493d2c3f, faulting module iqconnect.exe, version 4.5.0.3, time stamp 0x493d2c3f, exception code 0xc0000005, fault offset 0x00008cbe, process id 0xed8, application start time 0x01c98ad0e7d71d03.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-02-09T19:15:34.000Z" />
<EventRecordID>1638</EventRecordID>
<Channel>Application</Channel>
<Computer>GNLWS64.TekDomain.local</Computer>
<Security />
</System>
<EventData>
<Data>iqconnect.exe</Data>
<Data>4.5.0.3</Data>
<Data>493d2c3f</Data>
<Data>iqconnect.exe</Data>
<Data>4.5.0.3</Data>
<Data>493d2c3f</Data>
<Data>c0000005</Data>
<Data>00008cbe</Data>
<Data>ed8</Data>
<Data>01c98ad0e7d71d03</Data>
</EventData>
</Event>

GregL

DTN_Steve_S
-DTN Guru-
Posts: 2086
Joined: Nov 21, 2005


Posted: Feb 11, 2009 03:07 PM          Msg. 2 of 3
Sorry for the delay in responding here. Can you give us an Idea of how you use the feed?

In previous posts, you mentioned that you use software from Nirvana (Visual and Omni Trader). Do you use any other software with the feed?
If you open the IQConnection Manager (right-click the dtn systray icon and choose Feed Stats), How many symbols does it say you are watching? Does the number of symbols fluxuate? If so, what is the min/max/average(estimates) number of symbols?
Do you normally open the software and leave it running all day or do you open and close it as needed?
Is there anything not covered above that you might think is "unusual" usage of the feed?
Any extra info you can provide will help us in tracking this down.

glatiak
-Interested User-
Posts: 18
Joined: Apr 16, 2008

Revelations In Stillness


Posted: Feb 12, 2009 06:29 AM          Msg. 3 of 3
My software usage is still the same. Visual Trader runs all day, Omnitrader is run in the morning with end of day data then switched to a profile that displays the major market indicators. Symbol demand is constant at 210 symbols (currently). I dont believe that I am doing anything 'unusual' with the feed, just steady use of the two programs with a fairly static collection of symbols.

GregL
 

 

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