Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I have to tell you though that using the IQFeed API is about the easiest and cleanest I have seen for some time." - Comment from Jim
"Version 4.0.0.2 has been working well for me and I appreciate that it is now a much tighter client to work with. I feel I can go to press with my own application and rely on a stable platform" - Comment from David in IA.
"With HUGE volume on AAPL and RIMM for 2 days, everyone in a trading room was whining about freezes, crashes and lag with *******, RealTick, TS and Cyber. InvestorRT with IQFeed was rock solid. I mean SOLID!" - Comment from Public IRC Chat
"My broker in Davenport suggested I give you a try as he uses your service and says its the best." - Comment from Bill via RT Chat
"IQ feed is brilliant. The support is mind-bending. What service!" - Comment from Public Forum Post
"You have an excellent product !!!!!!" - Comment from Arely
"If you are serious about your trading I would not rely on IB data for serious daytrading. Took me a while to justify the cost of IQ Feed and in the end, it's just a 2 point stop on ES. Better safe than sorry" - Comment from Public Forum
"Can I get another account from you? I am tired of ******* going down so often" - Comment from George
"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George
"IQ feed works very well, does not have all of the normal interruptions I have grown used to on *******" - Comment from Mark
Home  Search  Register  Login  Blogs Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTN_IQFeed on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »IQFeed 3rd Party Software Support »Can't Login with Ninja Trader
Author Topic: Can't Login with Ninja Trader (3 messages, Page 1 of 1)

markmm
-Interested User-
Posts: 19
Joined: Feb 28, 2011


Posted: Jan 24, 2013 11:39 AM          Msg. 1 of 3
My 7 days trial ended yesterday and I agreed to start on the paid subscription but IQ Connect is now reporting "Sorry, your Product and/or Service for the attempted login are incorrect. If you have recently changed products you may also need to change your type of service" I am using Ninjatrader 64 bit version 7.

DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1749
Joined: May 3, 2004

DTN IQFeed/DTN.IQ/DTN NxCore


Posted: Jan 24, 2013 12:04 PM          Msg. 2 of 3
Mark,

It looks like the account was setup for you. Robert is going to have someone from our support group give you a ring and make sure everything is configured correctly so we can get you up and running quickly.

Jay Froscheiser
Vice President, Active Trader Products

markmm
-Interested User-
Posts: 19
Joined: Feb 28, 2011


Posted: Jan 24, 2013 12:54 PM          Msg. 3 of 3
All working now, not sure what caused it, it seemed to work when Zach logged in from his end to test it. It's refreshing to have such great customer support, thank again.
 

 

Time: Sat September 22, 2018 2:36 AM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003