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»Forums Index »Product Support »DTN.IQ Client Software Support »Delayed ticks data and timestamps
Author Topic: Delayed ticks data and timestamps (2 messages, Page 1 of 1)

bogdanivaniuk
-Interested User-
Posts: 1
Joined: Oct 20, 2016


Posted: Oct 20, 2016 02:34 PM          Msg. 1 of 2
I experiencing difficulties with IQFeed T timestamp delays. There are large delays when comparing T timestamp messages to my local clock (which is frequently synced). Also streaming ticks timestamps are outdated too. This issue occur sometimes, at high market activity (I suspect). By "large" delay I mean anything over 30 secs, but I've seen as large as >2 min.

I check IQFeed diagnosing tool and there are "KB queued" always equal to 0. What could be the problem and how I can solve it?

DTN_Tim Walter
-DTN Guru-
Posts: 1093
Joined: Apr 25, 2006


Posted: Oct 20, 2016 02:41 PM          Msg. 2 of 2
If you can contact us at support@iqfeed.net with your login credentials we can check to see if your connection is keeping up. When a connection is not fast enough to handle the incoming data you could see this scenario occur. Also, there is a 8 MB buffer that Windows provides that is not visible when looking at KB queued, so even when KB queued reads 0, data could still be delayed internal to your machine, though this sounds more like the first.

Tim
 

 

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